Guest Services

2 weeks ago

Baytown, United States Elevate Entertainment Group Full time

**About Us**
Austin-based Elevate Entertainment Group creates boundary-pushing entertainment destinations that connect people through the power of shared experiences. As an Inc. 5,000 Fastest Private Growing Company and the nation’s leading and largest operator of cinema-entertainment centers, the Elevate Entertainment Group portfolio of brands includes EVO Cinemas, EVO Entertainment, Elevate Rewards, ShowBiz Cinemas, Times Square Grand Slam and Violet Crown Cinemas. The organization offers a broad slate of activities including movies, bowling, games, and attractions like climbing walls, virtual reality, ropes courses, and bumper cars. Guests can enjoy refined food and beverages from their scratch kitchens and bars while immersing themselves in a variety of entertainment options for everyday fun.
- This is a seasonal role to support business operations during the summer season._

Guest Services cast members provide an excellent experience to our guests by assisting with the movie going experience, aiding guests with purchasing tickets, the ordering and receiving of food and beverage, and providing direction to theaters. This position provides guest services in concessions, usher station or box office. This role is also responsible for maintaining a clean environment in all areas of the venue.

**Responsibilities include but are not limited to**:

- Greet all guests as they enter the venue
- Assist guests with all ticket purchase needs
- Assist guests with food and beverage orders. Staying up to date on the full menu, in order to be able to make thoughtful menu suggestions for our guests.
- Assist guests over the telephone
- Control access to theatre by greeting, directing guests, and tearing tickets
- Maintain cleanliness of all common areas, and ensure that signage stays up to date
- Complete all opening, closing and side-work duties
- Communicate effectively with management and co-workers
- Stay knowledgeable of upcoming movies, advanced ticket sales, and promotions in order to guide the guest experience
- Maintain CC/ALD devices
- Monitor auditoriums for picture/sound quality, temperature, and lighting
- Stock and maintain merchandise
- Performs other related duties as necessary or assigned

**Skills + Abilities included but are not limited to**:

- Hospitality-minded attitude; friendly, outgoing, guest focused
- Able to take direction and work together as a team
- Work calmly and execute job duties effectively under pressure

**Education + Experience + Requirements**:

- Must be at least 18 years of age
- Availability to work during holidays, nights, and weekends with increased hours during peak times
- Some locations may require Food Handler and State Alcohol Certifications

Physical Requirements:

- Prolonged periods of standing, walking, climbing stairs
- Must be able to lift 50 pounds at times

Elevate Entertainment Group is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

  • Guest Service Attendant

    4 weeks ago

    Baytown, United States Troon Golf, L.L.C. Full time

    T36 Baytown is excited to announce the exceptional career opportunity of Guest Services Attendant. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service for our guests. This position will create positive experiences at T36 Baytown by assisting guests and members with outside services. The Guest...

  • Guest Service Representative

    3 months ago

    Baytown, United States Nothing Bundt Cakes #175 Full time

    At **Nothing Bundt Cakes**, we refer to our guest services representatives as **Joy Creators**! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You’ll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a...

  • Guest Service Representative

    3 weeks ago

    Baytown, United States Nothing Bundt Cakes #175 Full time

    At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. Youll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. Youll...

  • Customer Service Associate

    2 weeks ago

    Baytown, United States Triple Shift Entertainment LLC Full time

    Description: Striking good times start here! There’s always something to celebrate at our Triple Shift Entertainment venues, and there’s a demand for those who know how to strike up those memories. Everyone plays a role in helping great American pastimes come together. In joining our team, you’ll play a pivotal role in creating experiences that will...

  • Overnight Member Services Representative

    2 weeks ago

    Baytown, United States Planet Fitness Full time

    Job Summary The  Overnight Closer (Member Services Representative)  will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. You will also be responsible for closing that day’s shift for that business day as well as creating an accurate...

  • Overnight Member Services Representative

    4 weeks ago

    Baytown, United States Planet Fitness Inc. Full time

    Job Summary The Overnight Closer (Member Services Representative) will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. You will also be responsible for closing that day's shift for that business day as well as creating an accurate bank...

  • Sales & Customer Service Associate

    3 weeks ago

    Baytown, United States Massage Envy Full time

    Overview Where Better Careers Begin!Massage Envy Baytown: 8824 N Highway 146 - Suite 120, Baytown TX, 77523 Do you have a passion for helping others? At the Massage Envy Baytown franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and...

  • Sales & Customer Service Associate

    4 weeks ago

    Baytown, United States Massage Envy Full time

    Overview: Where Better Careers Begin! Massage Envy Baytown: 8824 N Highway 146 - Suite 120, Baytown TX, 77523 Do you have a passion for helping others? At the Massage Envy Baytown franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and...

  • Restaurant Manager

    2 weeks ago

    Baytown, United States HHB Restaurant Recruiting Full time

    Are you a hardworking, service-minded leader with a real passion for the hospitality industry? Are you looking to take a step towards building your restaurant manager career, instead of just working a job? We need extraordinary leaders like you to apply for this full-service restaurant management position in Baytown, TX As a Restaurant Manager, your...

  • Restaurant Manager

    5 days ago

    Baytown, United States HHB Restaurant Recruiting Full time

    Job DescriptionJob DescriptionAre you a hardworking, service-minded leader with a real passion for the hospitality industry?Are you looking to take a step towards building your restaurant manager career, instead of just working a job?We need extraordinary leaders like you to apply for thisfull-servicerestaurant management position inBaytown, TXAs aRestaurant...

  • Restaurant Manager

    4 weeks ago

    Baytown, United States HHB Restaurant Recruiting Full time

    Job DescriptionJob DescriptionAre you a hardworking, service-minded leader with a real passion for the hospitality industry?Are you looking to take a step towards building your restaurant manager career, instead of just working a job?We need extraordinary leaders like you to apply for thisfull-servicerestaurant management position inBaytown, TXAs aRestaurant...

  • Front Desk/night Auditor

    4 weeks ago

    Baytown, United States Home2 Suites by Hilton Full time

    The Front Desk is often the first point of contact and the first impression for guests. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. To deliver a great guest experience - a Front Desk Agent will check in and out guests efficiently, and make sure they have all they need for a great stay. -...

  • Host

    1 week ago

    Baytown, United States IHOP Full time

    **NGE Texas** is an American multi-brand restaurant operator headquartered in Texas. You contribute to our success by creating this exceptional experience for your team, customers and the community. To deliver the **NGE** Way environment for our customers you will provide friendly, personalized, and prompt service, quality beverages and products, and...

  • Patient Services Rep- Cardiology

    4 weeks ago

    Baytown, United States Houston Methodist Specialty Physician Group Full time

    At Houston Methodist, the Patient Services Representative is responsible for performing patient check in/check out functions and appointment scheduling to facilitate the patient visit experience. This position supports timely, accurate claims submission and may perform registration and/or other revenue cycle functions. Other duties include providing general...

  • Restaurant General Manager

    5 days ago

    Baytown, United States HHB Restaurant Recruiting Full time

    Job DescriptionJob DescriptionAre you a hardworking, service-minded leader with a real passion for the hospitality industry?Are you looking to take a step towards building your restaurant manager career, instead of just working a job?We need extraordinary leaders like you to apply for thisfull-servicerestaurant management position inBaytown, TXAs aRestaurant...

  • Restaurant General Manager

    4 weeks ago

    Baytown, United States HHB Restaurant Recruiting Full time

    Job DescriptionJob DescriptionAre you a hardworking, service-minded leader with a real passion for the hospitality industry?Are you looking to take a step towards building your restaurant manager career, instead of just working a job?We need extraordinary leaders like you to apply for thisfull-servicerestaurant management position inBaytown, TXAs aRestaurant...

  • Front Desk Agent

    2 weeks ago

    Baytown, United States Holiday Inn Express & Suites Full time

    **About us** Holiday Inn Express & Suites Hotel is seeking a Front Desk Agent who is engaging, enthusiastic, friendly and is great with communication towards our wonderful guests! Shift Varies for the following 8-Hour shifts: 7am-3pm and 3pm-11pm / Monday - Sunday (must be flexible to work all weekdays & weekends) and position is Part Time Hours. We are...

  • Server/waiter/waitress

    3 weeks ago

    Baytown, United States PIPELINE GRILL Full time

    Overview: We are seeking a skilled and customer-oriented Server to join our team. As a Server, you will play a crucial role in providing exceptional service to our guests and ensuring their dining experience is enjoyable. If you have a passion for the food industry and enjoy working in a fast-paced environment, we would love to hear from you. **Duties**: -...

  • Front Desk Clerk

    3 weeks ago

    Baytown, United States La Quinta Inns & Suites by Wyndham Full time

    We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the...

  • Cashier/waitress

    3 weeks ago

    Baytown, United States Express Trucking Service Full time

    Job Summary: We are seeking a friendly and customer-oriented Server/Cashier to join our team. As a Server/Cashier, you will be responsible for providing excellent guest service, taking orders, processing payments, and ensuring a positive dining experience for our guests. Duties: - Greet guests and provide them with menus - Take accurate food and beverage...