Medical Office Receptionist

4 weeks ago

Glen Burnie, United States Family Intervention Partners Full time

**Responsibilities**
- Work closely with therapists and psychiatrists
- Serve as the point person for office manager duties including: maintenance, mailing, supplies, equipment, bills, errands, shopping
- Schedule meetings and appointments
- Answer calls, check and receive faxes, receive and send medical records
- Manage providers' schedules (schedule new patient appointments, ensure established patients have upcoming appointments, reschedule appointments for patients)
- Follow COMAR and CARF policies and procedures in office functions.
- Ensure overall compliance
- Check insurance eligibility and submit prior-authorization requests for all patients.
- Organize the office layout and order stationery and equipment
- Clean, Maintain the office condition, and arrange necessary repairs
- Partner with HR to update and maintain office policies as necessary
- Organize office operations and procedures
- Provide general support to visitors
- Assist in the onboarding process for new hires
- Address employees queries regarding office management issues (e.g. schedules, stationery, Hardware and travel arrangements)
- Plan in-house or off-site activities, like parties, celebrations and conferences

**Skills**
- Proven experience in scheduling in a medical office setting
- Proven experience as a Front office manager or Administrative assistant in a medical office setting.
- Knowledge of office administrator responsibilities, systems and procedures
- Knowledge of insurance claims/billing
- Proficiency in MS Office (MS Excel and MS Outlook, in particular)
- Hands on experience with office machines (e.g. fax machines and printers)
- Excellent time management skills and ability to multi-task and prioritize work
- Attention to detail and problem solving skills
- Excellent written and verbal communication skills
- Strong organizational and planning skills in a fast-paced environment
- A creative mind with an ability to suggest improvements
- Associate degree; additional qualification as an Administrative assistant or Secretary will be a plus

**Job Types**: Full-time, Part-time

Pay: $18.00 - $20.00 per hour

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Vision insurance

Schedule:

- 8 hour shift

Ability to Relocate:

- Glen Burnie, MD: Relocate before starting work (required)

Work Location: In person

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