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Csr - Customer Service Representative
4 months ago
**CUSTOMER SERVICE REPRESENTATIVE**
- **TEMCO LOGISTICS**_ is looking for a Customer Service Representative to join our _**Jacksonville, FL**_ location.
**WHO WE ARE**: Temco Logistics has been the leading home goods delivery and installation company for over 50 years Americas #1 Brands: Home Depot, General Electric, and more, trust us for their last-mile delivery to their customers. We currently perform over 6,000 residential, business, job site, and commercial deliveries per day, operating 7 days a week. With millions of home deliveries performed we continue to innovate and provide world-class final mile delivery and installation services for our customers.
- **RESPONSIBILITIES**_
- Provide customers information regarding their orders
- Ensure all customers are satisfied with their products or services
- Follow-up with any customers to check that their products were delivered in a timely manner
- Determine the quickest, most efficient way to find solutions for any problems that may arise
- Escalate any queries or concerns to the perspective supervisor
- Track stocks of office supplies and place orders when necessary
- Submit timely reports and prepare presentations/proposals as assigned
- Assist colleagues whenever necessary
- **Schedule: Tuesday - Saturday**_
- **Hours: 12Noon - 8PM **_
- **QUALIFICATIONS**_
- High school diploma or Equivalent
- 2+ years of office administrative related tasks
- Outstanding communication and interpersonal abilities
- Excellent organizational and leadership skills
- Familiarity with office management procedures
- Excellent knowledge of MS Office and office management software, Data Entry. (ERP etc.)
- Qualifications in secretarial studies will be an advantage.
INDEFS
**Temco Logistics is a proud family-owned company that has been delivering and installing home goods since its inception in 1968. With millions of home deliveries performed for some of America’s largest retailers, we continue to innovate and provide **world-class **final mile delivery and installation services**
- Temco Logistics is an _equal-opportunity _employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate _based on _race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law._
Pay: $18.00 per hour
Expected hours: 40 per week
**Benefits**:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 2 years
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
- Morning shift
Work setting:
- In-person
- Office
**Experience**:
- Data Entry: 2 years (required)
- Customer service: 2 years (required)
- Warehouse: 1 year (preferred)
Shift availability:
- Day Shift (required)
Ability to Relocate:
- Jacksonville, FL 32219: Relocate before starting work (required)
Work Location: In person
