Patient Advocate

2 weeks ago

West Columbia, United States Coburn Chiropractic Center - West Columbia Full time

**About us**

Coburn Chiropractic Center is a growing business with multiple offices, this position is for our WEST COLUMBIA clinic. We are caring, fun, and passionate about Chiropractic Care. Our goal is to get our community WELL though Chiropractic Care. We are passionate about giving back to the community we serve and to provide them with a comfortable, professional, and caring experience.

Our work environment includes:

- We are a TEAM, we do everything we can to help each other out because that's what gives our patients the best experience

Pay is based on experience.

**Responsibilities**:

- Answer phones with a smile
- Takes responsibility for the doctor's schedule
- Schedule the patient's full treatment plan
- Be the patient's CHEERLEADER
- Input patient's information into their file and run their insurance benefits
- Understand a patient's insurance and effectively communicate the cost of their treatment plan to them
- Cheerlead and encourage our patients to pursue mobility and keep mobility

Qualifications:

- Knowledge of insurance copays, co insurance, and deductibles
- Math skills
- Excellent customer service skills with a friendly and compassionate demeanor
- Someone who puts effort into learning patients names
- Enjoys helping doctors to focus on patient care by anticipating their needs and keep a high level of communication
- Enjoys life
- Proficient in using electronic health record systems or willing to learn
- Someone who thinks they are funny
- Someone who says "please" and "thank you" often
- Honest
- Can have FUN while still maintaining responsibility
- Gets excited about events that celebrate patients
- Capable and willing to celebrate other's success
- Enjoys speaking to patients in the office and on the phone
- Detailed oriented
- Knowledge of medical terminology, anatomy, and physiology
- Ability to assess patients' needs and provide appropriate assistance
- Proficient in using electronic health record systems or willing to learn
- Ability to work effectively in a fast-paced environment

Pay: $10.00 - $15.00 per hour

Expected hours: 40 per week

Schedule:

- 8 hour shift
- Monday to Friday

Work setting:

- In-person

**Education**:

- High school or equivalent (preferred)

**Experience**:

- Insurance verification: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Spanish (preferred)

Ability to Relocate:

- West Columbia, TX 77486: Relocate before starting work (required)

Work Location: In person

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