Customer Service Representative

4 days ago


Modesto, United States YupUp Full time

Join Our Team as a Customer Service Representative at YupUp

Are you passionate about providing exceptional customer service? Do you thrive in a fast-paced environment where customer satisfaction is paramount? If so, YupUp wants you to join our team as a Customer Service Representative

**About YupUp**:
At YupUp, we are committed to delivering top-notch service and creating memorable experiences for our customers. We pride ourselves on our dedication to customer satisfaction and strive to exceed expectations in every interaction.

**Position: Customer Service Representative**

**Responsibilities**:

- Assist customers with inquiries, troubleshooting, and issue resolution in a timely and professional manner.
- Build strong rapport with customers by actively listening to their concerns and offering personalized solutions.
- Collaborate with cross-functional teams to ensure a seamless customer experience.
- Maintain accurate records of customer interactions and transactions.

**Requirements**:

- Previous experience in customer service or a related field is preferred.
- Excellent communication skills, both written and verbal.
- Strong problem-solving abilities with a customer-centric approach.
- Ability to multitask and prioritize in a dynamic work environment.
- Proficiency in computer systems and familiarity with customer service software.
- A genuine passion for helping others and a dedication to customer satisfaction.

**Benefits**:

- Competitive salary and performance-based bonuses.
- Opportunities for career growth and advancement within the company.
- Flexible work schedule [if applicable].
- Comprehensive training and ongoing support.
- Fun and collaborative work culture with team events and incentives.

**How to Apply**:
If you're ready to join a team that values customer obsession and provides opportunities for professional development, we want to hear from you Please submit your resume and a brief cover letter outlining your relevant experience and why you'd be a great fit for this role.

Pay: $19.00 - $21.00 per hour

Expected hours: 40 per week

Experience level:

- 3 years

Shift:

- Day shift
- Morning shift

Weekly day range:

- Monday to Friday

Work setting:

- In-person
- Office

Ability to Relocate:

- Modesto, CA 95356: Relocate before starting work (preferred)

Work Location: In person



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