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Supervisor, Operations

3 months ago

Wadsworth, United States Lakeshore Recycling Systems, LLC Full time

**The Company**

LRS is the industry leader in providing innovative and environmentally responsibly waste and recycling solutions. Our team delivers exceptional service and value through relentless commitment to customer satisfaction and preservation of the environment. Through our safe and innovative approach to waste diversion, LRS thrives on the passion and innovation of our employees to preserve and sustain the beauty of the towns, neighborhoods and communities that we serve.
- Live Safety Serve With Passion Innovate Relentlessly Engage With Integrity_
- Build Community Be Accountable_

**Position Title and Summary**

The **Operations Supervisor** will oversee all operations activities within the assigned geographical area. This role is responsible for driver or laborer safety and operational efficiency. This role observes and analyzes the overall efficiency of the department to ensure things are moving smoothly as well as report findings to upper management as needed.

**Reports To**

Operations Manager

**Responsibilities**

Operations Management:

- Responsible for driver or laborer safety including safety training, safety planning, incident reporting, etc.
- Accountable for scheduling shifts, planning for call-ins/no shows, and reporting department metrics and performance
- Responsible for facility or route optimization and coverage at all times
- Proactively evaluate and perform facility, area or route visits and assessments
- If applicable, evaluate customer support and problem solving to find solutions to customer issues
- Respond positively to unpredictable situations or problems that can occur throughout their work responsibilities

People Management:

- Responsible for leading and supervising laborers or drivers within the assigned facility or geographical area by continually evaluating performance and delivering feedback
- Respond positively to unpredictable situations or problems that can occur throughout work responsibilities
- Set a motivational tone and establish a high degree of optimism focused on employees in the work environment

**Qualifications / Knowledge / Critical Skills**
- High school diploma or GED is required
- 3-5 years of experience as Operations Supervisor, preferably from the waste management, manufacturing or trucking/transportation Industry
- Must have a commercial drivers license (CDL) or willing to obtain one (if supervising drivers)
- Ability to multi-task
- Strong organizational, written, and verbal communication skills
- Must be a self-starter with a strong level of accountability
- Essential to be detailed oriented
- Upbeat and energized to complete tasks with a positive attitude
- Must work well under pressure
- Excellent Microsoft Word, Excel, PowerPoint, & Outlook Software Skills
- Ability to perform physical requirements of the job
- Ability to work in all weather conditions
- Experience with routine maintenance operations
- Fluency in Spanish is a plus

**Physical Demands / Environmental Factors**
- While performing the duties of this job, the employee is regularly required to stand the duration of the shift; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear
- Occasionally required to sit and walk
- Must frequently lift and/or move up to 50 pounds or ask for a “team lift” when required
- Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus
- Some regional travel may be required

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.

Lakeshore Recycling Systems is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

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