Dunkin Donuts Manager

2 weeks ago


Astoria, United States New York Donut Corporation Full time

Oversees recruiting, training, management, budget compliance, and overall operations of Dunkin’ Donuts/Combo restaurants to ensure excellent customer service, high quality foods, crew development, food safety, store cleanliness, and maximum profitability. Maintains communication, acts as a liaison with Dunkin’ Operations Manager, and provides a positive focus on the network culture and values: high quality food, excellent customer service, and an inviting atmosphere in the restaurants. Responsible for building a strong team through hiring, training, and developing Restaurant Managers; providing clear, consistent direction, and recognizing individual and team contributions.

**Principal Responsibilities and Key Activities**:

- Maintains standards and expectations in food quality, guest service, food safety, store cleanliness, and financial performance
- Achieves and maintains “Operational Excellence” in the Dunkin’ restaurants in the assigned area
- Demonstrates competency in every position in the restaurant
- Responsible for all phases of the restaurants’ performance and is the ultimate decision maker for his/her restaurants
- Provides clear, consistent communications on a frequent basis with all levels of management and the Franchisee
- Demonstrates respect for individual employees and appreciation for their efforts and contributions
- Builds an effective team of employees through recruiting, training, development and meaningful, timely performance feedback
- Ensures the compliance of franchisee network policies and procedures (People, safety, assets, cash, etc.)
- Partners with training resources within network to ensure compliance and action plans for completion of training for positions within the restaurant
- Provides oversight for all preventive maintenance programs and systems
- Ensure communication and proper execution of all marketing programs throughout the network
- Manages the financial targets within the network foe EC Sales, Production, Food Cost, and Profitability
- Ensures compliance with all Federal and State labor laws within the network
- Depending on the needs of the business and/or department, may complete other duties as assigned to advance a particular project or resolve a business issue
- **Knowledge/Skills**:

- PC Proficiency
- Proficiency with MS Office Suite
- Strong Command of language and general communication skills
- Strong supervisory and organizational skills
- Has consistently demonstrated strong leadership skills in conjunction with commitment to operational and training systems as well as company concept philosophies and people practices
- Demonstrates ability to interact easily with diverse ethnic groups

Please send in the resume and we will talk about salary in the interview if you reach the requirements.
- _**Please only Dunkin Donuts.**_

Pay: $800.00 - $1,100.00 per week

**Benefits**:

- Flexible schedule
- Health insurance
- Paid time off
- Paid training

Experience level:

- 4 years
- 5 years
- 6 years
- 7 years

Restaurant type:

- Bakery
- Café
- Coffee shop
- Fast casual restaurant
- Quick service & fast food restaurant

Shift:

- 10 hour shift

Weekly day range:

- Every weekend
- Monday to Friday
- Weekends as needed

**Education**:

- Associate (preferred)

**Experience**:

- Dunkin Donuts: 4 years (preferred)

**Language**:

- English (preferred)

License/Certification:

- Food Handler Certification (preferred)

Ability to Commute:

- Astoria, NY 11106 (preferred)

Ability to Relocate:

- Astoria, NY 11106: Relocate before starting work (required)

Work Location: In person