Service Advisor/writer

2 weeks ago

Humble, United States Orion Mobile Fleet Service Full time

**About us**

Orion Mobile Fleet Service was founded on the basic principle of social responsibility and has a reputation for honesty and integrity. We are family-owned and operated and we treat our customers, employees, and our environment as such. Our reputation is built on trust and is vital to our success so we will never draw a line in the sand or let dollars cloud our judgment. At the end of each day, we strive for our company to be viewed as ethical and transparent, and only then have we truly succeeded.

'''Duties'''
- Provide excellent customer service
- Accurately document customer concerns
- Schedule appointments and manage the repair process
- Provide accurate estimates for automotive repairs and services
- Coordinate with technicians to ensure timely completion of repairs
- Upsell additional services or products as appropriate
- Maintain a clean and organized work area
- Work with 3rd party billers on a daily basis

'''Qualifications'''
- Strong mechanical knowledge and understanding of automotive repair processes
- Experience with RO Writer is not manditory but preferred
- Computer literacy
- Excellent customer service skills and the ability to build rapport with customers
- Strong communication skills, both verbal and written
- Detail-oriented with the ability to multitask and prioritize tasks effectively

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.

Pay: From $1.00 per week

Day range:

- Monday to Friday

Shift:

- Day shift

Ability to Relocate:

- Humble, TX 77396: Relocate before starting work (required)

Work Location: In person

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