Medical Receptionist

Job Description Th

Patient Care Represe

ative (PC
- is responsible
- welcoming and p
- iding exemplary c
- omer service to a
- our incoming patients at
- yMD. The person
- this position is respo
- ble for regist
- ng patients a
- coordinating with the
- st of the team t

provide
- imely turnaro
- for the pat
- t. This
- ividual responds
- patient questions

concerns
- h a sense of urgency and kindness, b

h on the te
- hone and in person and is responsibl

for all p
- rwork associated w

patient registration.

Essential Functions/Responsibilities*
- Greeting and welcoming patients
- Organizing and coordinating patient in-take and other appointments
- Accurately enters/updates patient information in system
- Assisting patients with completion of paperwork when necessary
- Scanning, updating and filing medical records
- Answering phone calls, questions, etc. in a prompt and polite manner
- Processing medical insurance information, verifying patient eligibility and addressing any patient questions about insurance (liaise with Billing department as appropriate)
- Handling cash and co-payments accurately and responsibly
- Providing outstanding customer service to every patient
- Informing site manager or assistant site manager of waiting room wait times, patient inquiries, etc. *Qualifications*
- A High School Degree or GED
- Happy, welcoming, and can-do attitude with patients and coworkers
- Experience working in any high-volume/high-intensity service industry (e.g., hospitality, restaurant, hospital, medical office or retail environment) preferred
- Excellent verbal, written, and interpersonal communication skills
- Detail-oriented and a team player
- Computer Proficiency and superior keyboarding skills (approximately 55 wpm)
- Flexible/adaptable nature to work in a continuously evolving environment
- Passion for helping others in a healthcare environment
- Ability to effectively interact with physicians, patients and other staff members
- Bilingual language skills required or preferred based on site location. *Physical requirements* Ability to sit and stand for periods of time. Heavy computer use required. Pay Range $18.25/hr The provided compensation range is based on industry standards and salary determinations will be made based on numerous factors including but not limited to years of experience and location of position. Pay: $18.25 per hour Benefits:

- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance Schedule:

- 12 hour shift
- 8 hour shift
- Holidays
- Monday to Friday
- Weekends as needed Education:

- High school or equivalent (required) Experience:

- Customer service: 1 year (preferred) Language:

- Spanish (required) Work Location: In person