Assistant Store Manager

2 weeks ago

College Station, United States Heart Of Texas Goodwill Industries Full time

**SUMMARY**:The job involves managing a retail store engaged in selling donated and new goods by performing the following duties personally or through subordinate supervisors.

**ESSENTIAL DUTIES AND RESPONSIBILITIES**: include the following. Other duties may be assigned.
- Assist Store Manager in operation of all aspects of retail store, both front and back.
- Assist Store Manager in holding staff accountable to all written standards of Goodwill
- Perform all opening and closing functions of the store
- Assist Store Manager in maintaining proper merchandise standards throughout store to include weekly pulls, maximizing holding capacity, keeping sales floor free of debris, and keeping new goods stocked
- Provide great customer service to both employees and customers
- Count money and make deposits daily
- Perform all duties as outlined in the cashier job description
- Manage store in absence of the Store Manager
- Spot check daily the quality and pricing of merchandise being sent to the sales floor by the production team; use this as a training tool and opportunity for production workers
- Behave and represent Goodwill in a professional manner at all times.

**SUPERVISORY RESPONSIBILITIES**:
Manages various subordinates who supervise employees in store operations and production. Is responsible for the overall direction, coordination, and evaluation of these units. Also directly supervises various non-supervisory employees. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Is responsible for providing all required documentation.

**LEADERSHIP COMPETENCIES**:
**Leadership Competency**

**Hourly / Non-Supervisory Leader**

**OUR TEAM**

Emotional Maturity and Respect

Thinks how their actions make other people feel and acts appropriately. Tempers personal emotions and escalates sensitive issues to the appropriate level of management.

Integrity

Can be counted on and trusted; models professional ethics by acting honestly.

Capacity for Change and Innovation

Open to new ideas and ways of doing things; gives ideas collaboratively to improve processes or programs.

Interpersonal Skills

Builds relationships and works well with others; listens to understand and answers appropriately.

Commitment to Development and Empowerment of Self and Others

Completes required training and looks to grow on the job through continuous learning; becomes self-sufficient.

**OUR COMMUNITY**

Commitment to Goodwill’s Mission, Vision, and Values

Actions are in line with Goodwill’s Mission, Vision, and Values.

Commitment to Diversity, Equity, and Inclusion

Works well with people that look and think differently.

Community and Service

Wants to help others and make a difference in the community.

**OUR GROWTH**

Commitment to Excellence and Customer Service

Meets goals and gives outstanding customer service to customers, donors, and participants.

Business Acumen

Makes good choices. Effectively transfers learning from one situation to another.

Stewardship and Accountability

Takes care of company property. Takes responsibility and ownership of personal actions and outcomes.

**QUALIFICATIONS**:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. _Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions._

All individuals must pass a drug screen. A criminal background check is required. Must provide own transportation and show proof of current automobile insurance. Driving records for the past three years will be evaluated. A credit check may be performed.

**EDUCATION and/or EXPERIENCE**:
High school diploma or equivalent required. College years may be substituted for retail experience. Two years’ experience is retail supervision of staff. Prefer experience working with a diverse population. Strong interpersonal, organizational, and communication skills. Creative and flexible problem solving skills desired.

**LANGUAGE SKILLS**:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedural manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

**MATHEMATICAL SKILLS**:
Ability to count money. Ability to add and subtract numbers. Ability to calculate figures and amounts such as discounts, taxes, commissions, and percentages.

**REASONING ABILITY**:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of ins

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