Assistant Showroom Manager
2 weeks ago
STARK is on the lookout for a high-performing Assistant Showroom Manager with a rich background in luxury sales and a proven track record of success with trade professionals (Interior Designers, Architectural Firms). Join our vibrant team in the Los Angeles, CA showroom and play a pivotal role in elevating our brand
**Overview**:
In support of and in conjunction with the Showroom Manager, as needed, the Assistant Showroom Manager will take on the following key responsibilities, acknowledging that specific duties may be adapted according to location needs:
**Sales Excellence**:
- Lead by example to meet and exceed personal sales goals, contributing significantly to the showroom's overall sales achievements.
- _Engage with potential clients effectively, contributing to and enhancing STARK’s sales strategies and client-centric focus._
- Offer expert advice on product selection by understanding client needs, ensuring a client-first approach.
**Client Relationships and Sales Growth**:
- Develop and execute strategies to establish and maintain strong, lasting client relationships, ensuring client satisfaction and loyalty.
- Address client inquiries and issues promptly, aiming for quick resolutions that contribute to the team's and your personal sales goals.
- Utilize technological tools and platforms to enhance client communication and relationship management, streamlining sales processes and improving client engagement.
**Cultural and Sales Leadership**:
- Embody and promote STARK’s mission, vision, and values, focusing on sales excellence, creativity, and client service.
- Foster a team culture of collaboration, continuous improvement, and sales-oriented mindset, ensuring all team members are motivated and equipped to contribute to sales targets.
- Guide and support the showroom staff, emphasizing the importance of sales achievements through personalized coaching and leveraging technology to improve sales efficiency and effectiveness.
**Showroom Operations**:
- Oversee daily showroom operations, ensuring they align with STARK’s standards and contribute to sales success.
- Lead the adoption of technology in the showroom to enhance operational and sales efficiency, ensuring a seamless client experience.
- This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments._
This role requires a dynamic sales professional who is ready to lead from the front, drive sales success, and elevate client relationships in a luxury environment. If you're passionate about achieving sales excellence and thrive in a collaborative and upscale setting, Stark Carpet offers an exciting opportunity to grow your career.
**Job Requirements**:
- A strong passion for interior design, preferably with a B.A./B.S. Degree in Interior Design or a related field.
- 5+ years of luxury sales experience (preferably in the design trade industry)
- Sales leadership experience preferred
- Exceptional organizational, communication, problem-solving, and technological skills.
**Essential Competencies and Skills**:
- Leadership and Vision: Inspire and guide the team towards our goals with clear vision, employing a coaching approach to develop skills, enhance performance, and align individual growth with organizational objectives.
- Sales Acumen and Client Focus: A deep understanding of sales strategies and a commitment to customer service excellence.
- Operational Efficiency: Ability to streamline showroom operations with proficiency in financial management.
- Innovation and Adaptability: A forward-thinking approach to embracing new technologies and processes for continuous improvement.
- Communication and Collaboration: Outstanding verbal and written communication skills to facilitate effective teamwork.
- Detail Orientation: A meticulous attention to detail in upholding showroom standards and ensuring quality.
- Accountability: Demonstrates a high level of responsibility by owning actions and decisions, fostering trust within the team, and contributing to a successful management environment.
- Negotiation Skills: Exhibits excellent negotiation capabilities, combining strong communication skills, a comprehensive understanding of business needs, and the ability to be assertive yet empathetic, characteristic of high-performing managers.
- Initiative and Creative Problem-Solving: Embodies a proactive mindset, constantly seeking innovative solutions and creative approaches to challenges. Exhibits resilience in the face of adversity, quickly adapting and overcoming obstacles to ensure continuous progress and improvement.
**Benefits**:
- Health Insurance
- Dental Insurance
- Vision Insurance
- Supplemental Benefits
- Great Paid Time Off Policy
- 401k match
**COMPANY INFO**
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