Reservation Specialist

Serves customers by providing information; responding to requests; resolving problems; collecting revenue.

**Duties**:

- Provides information to customers by verifying understanding of request; answering questions; offering assistance.
- Initiates service by recording requests; forwarding to dispatching.
- Collects revenue by receiving and recording payments.
- Resolves billing problems by identifying the problem; explaining procedures; forwarding required adjustments.
- Improves quality results by evaluating processes; recommending changes.
- Accomplishes customer service and organization mission by completing related results as needed.

Skills/Qualifications:
Informing Others, Verbal Communication, Resolving Conflict, Listening, Multi-tasking, Customer Service, General Math Skills, Promoting Process Improvement, Problem Solving, Thoroughness, Quality Focus

**Job Types**: Full-time, Part-time

Pay: $13.00 - $17.00 per hour

**Benefits**:

- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Paid training
- Vision insurance

Schedule:

- 8 hour shift
- Day shift
- Rotating weekends
- Weekends as needed

**Education**:

- High school or equivalent (preferred)

Work Location: In person