Head of Revenue

4 weeks ago

New York, United States TOSHI Full time

**Position**: Head of Revenue

**Location**: New York

**Job Type**: Full-time

**About TOSHI**: TOSHI is a hyper-local logistics provider that is transforming the last mile from a functional necessity into an exceptional customer experience. We provide premium scheduled home delivery and sale support services to our brand partners using proprietary technology and a network of well-trained assistants. As a result, TOSHI is positioned at the intersection of eCommerce, technology, and logistics making it an exciting and fast-paced business. TOSHI is the winner of the ‘LVMH Innovation Award’ and partners with a number of the world's best brands in London, New York, and Los Angeles. We plan to launch in additional cities later this year which will bring new and exciting opportunities. Find out more at

**About the Role**:As the Head of Revenue at TOSHI, you will be the driving force behind our revenue growth. Although based in New York, you will oversee growth initiatives in all operational cities for both new revenue generation and expanding existing brand relationships. In addition, you will support the functional leads on day-to-day customer interactions, own the brand reporting function, contribute to brand onboarding, and support pricing decisions while actively participating in contract negotiations.

**Key Responsibilities**:
Strategic Growth Planning:

- Develop and execute a comprehensive growth plan in collaboration with key stakeholders.
- Drive revenue growth initiatives in all operational cities, balancing new client acquisition and existing client expansion.
- Analyse market trends, competition, and industry dynamics to inform strategic growth decisions.

Brand Relationship Management:

- Lead and nurture client relationships, ensuring client satisfaction and addressing concerns promptly.
- Serve as the primary point of contact for key clients, fostering long-term partnerships.
- Collaborate cross-functionally to ensure seamless service delivery.

Brand Reporting and Analytics:

- Take ownership of the client reporting function, delivering accurate and insightful reports.
- Utilize data analytics to identify trends, measure performance, and provide actionable insights to clients and internal stakeholders.

Brand Onboarding and Contract Negotiation:

- Support the onboarding process for new clients, ensuring a smooth transition.
- Contribute to client-related pricing decisions and actively participate in contract negotiations.

Team Leadership:

- Effectively manage one direct report who is also based in New York.
- Over time, build and lead a high-performing growth team

**What we are looking for**:
**Requirements**:

- You have 7+ years of end-to-end sales and business development experience from sourcing leads, pitching, drafting proposals, negotiating contracts, and managing onboarding
- You are a people person with high emotional intelligence and great communication skills, and are not afraid to pick up the phone and visit client sites at any given moment
- You are fluent in Excel - you enjoy analyzing large sets of data but also feel equally comfortable synthesizing the insights into higher-level big-picture presentations and proposals
- You feel comfortable putting together a pitch deck or a customer-facing presentation on PowerPoint
- You thrive in a fast-paced environment and are ready to hit the ground running

Other helpful skills and interests:

- Fashion, retail, or eCommerce market knowledge
- Interest in the logistics industry

**Key stakeholders**:

- CEO
- COO
- Operations Director - NYC
- Senior Product Manager
- Head of Strategy & Planning
- Senior Brand & Operations Manager

**Benefits**
- Competitive Salary
- Opt in to TOSHI Share Options Scheme
- Contribution to Health Insurance
- 15 days Annual Leave plus national holidays
- Company laptop

**What you can expect during the recruitment process**:
The interview process consists of an initial phone call with our COO. If successful, you will be tasked to complete a handful of practical tests. Once reviewed, we may invite you to a series of final interviews which will include meeting key stakeholders in the business.

**Diversity & Inclusion**

TOSHI is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age.

Pay: From $85,000.00 per year

**Benefits**:

- Health insurance

Schedule:

- Monday to Friday

Application Question(s):

- What interests you in working for TOSHI?

Work Location: Multiple locations

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