Housekeeping Supervisor

1 week ago


Royal Oak, United States Hyatt Place Royal Oak Full time

Summary

**Overview**:Our Housekeeping Supervisor delivers service excellence to our guests and ensures the creation of a larger than home, welcoming experience. This position is responsible for daily supervision of cleaning and assists in administration of Housekeeping services in safe and efficient manner.

**Performance Expectations**:

- Supervise the housekeeping staff
- Break out the house and provide team with daily assignments
- Evaluate the staff’s job performance and coach and counsel as necessary.
- Clearly communicate the standards of performance and ensure all required training occurs.
- Perform and supervise the cleaning and inspection of guest rooms, public areas, and back of the house.
- Ensure compliance with proper cleaning techniques, procedures, and brand standards.
- Order supplies and maintain accurate inventory.
- Follow proper lost and found procedures for items left behind in a guest room.
- Report any items in need of repair.
- Follow all safety procedures while working.

**Behavioral Expectations**:

- Be effective and innovative in handling and solving problems in the workplace.
- Remain positive and helpful while keeping a steady pace.
- Committed to the success and growth of the company.
- Act honorably, even when no one is watching.
- Eagerness to grow and/or develop within the company
- Passionately provide personalized guest service

**Requirements**:
General Requirements:
Able to work most weekends and holidays.

Report to work on time and in proper uniform.

Experience: Previous experience overseeing/directing a team. Hotel experience a plus.

Education: None

Physical Requirements:
Ability to stand/walk for up to 8 hours.

Occasional lifting, pushing and pulling.

Pay: $18.00 - $18.50 per hour

Shift:

- 8 hour shift
- Day shift

**Experience**:

- Hotel Housekeeping Supervisor: 1 year (required)

Work Location: In person


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