Lead Banquet Server

2 weeks ago


Andover, United States DoubleTree by Hilton Boston-Andover Full time

Job Title: Lead Banquet Server

Company: DoubleTree by Hilton Boston-Andover

Location: Andover, MA (on-site)

**Job Type**: Full Time

Expected hours: 32 - 40 per week

**About the Company**:
The DoubleTree by Hilton Boston-Andover is an award-winning hotel and events venue dedicated to creating unforgettable experiences for our clients. We specialize in providing exceptional service for weddings, corporate events, private parties, and other special occasions. With our commitment to excellence and attention to detail, we have established a strong reputation in the industry.

**Responsibilities**:

- Execute corporate and social events; act as lead server during service
- Oversee setup & breakdown of banquets and assuring proper inventory of banquet supplies for resets
- Regularly inspects service areas to guarantee standards for cleanliness are met and side work is complete each day
- Approach all encounters with guests, and employees in a friendly and service-oriented manner
- Inspect the setup of banquets, checking them against the banquet event order to ensure setups are correct
- Respond to guests’ requests and complaints, communicate problems/issues to the Manager On Duty
- Be familiar with, abide by and ensure all Standard Operating Procedures for the Food and Beverage Department are met
- Perform other tasks/jobs as assigned by Banquet Manager
- Opening/closing procedures

**Qualifications**:Applicants should be familiar with food service and hospitality procedures. They must be able to learn prescribed methods of reading banquet events orders and standard setups of functions. Carrying trays, setting tables, cleaning dining areas, lifting, and moving furniture is required. Must be able to work rapidly during rush periods.

**Skills**:

- Proven restaurant or function serving experience
- Patience and guest-oriented approach
- Attention to cleanliness and safety
- Excellent communication skills with a friendly attitude
- Responsible and trustworthy
- Must be able to multi-task

**NOTE: This is an hourly paid role.**

Pay: $19.34 - $22.00 per hour

Expected hours: 32 - 40 per week

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance

Shift:

- 8 hour shift
- Day shift
- Evening shift
- Morning shift

Weekly day range:

- Weekends as needed

Ability to Relocate:

- Andover, MA: Relocate before starting work (required)

Work Location: In person


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