Billing Specialist

**Job Summary**:
**Responsibilities**:

- Accounts Receivable Management:

- Record and maintain accurate and up-to-date accounts receivable records.
- Generate and send invoices to clients on a regular basis.
- Monitor customer accounts for payment discrepancies and investigate and resolve any discrepancies promptly.
- Reconcile accounts and ensure that payments are allocated correctly.
- Maintain organized customer files and records.
- Collections:

- Contact customers with overdue accounts to collect outstanding payments.
- Record and document all collection activities in a systematic and organized manner.
- Customer Relations:

- Maintain positive and professional relationships with clients while managing collections.
- Respond promptly to customer inquiries regarding invoices, billing, and payment status.
- Address customer concerns and resolve payment issues with a customer-centric approach.
- Reporting:

- Prepare regular reports on accounts receivable and collections status for management.
- Provide updates on collections progress and any potential issues that may impact cash flow.
- Process Improvement:

- Suggest and implement process improvements to enhance the accounts receivable and collections process.
- Collaborate with the finance team to streamline operations and increase efficiency.

**Qualifications**:

- Proven experience in billing, collections, or similar finance role.
- Strong knowledge of accounts receivable and collections best practices.
- Excellent communication and negotiation skills.
- Proficiency in accounting software and Microsoft Office, especially Excel.
- Detail-oriented and organized with a strong focus on accuracy.
- Bachelor’s degree in Accounting, Finance, or a related field preferred.

**Work Location**: In-office.

**Supervisor**: CFO

**Employment Terms**: Full-time, Non-exempt, Hourly. Eligible for benefits (medical, dental, vision, life, AD&D, disability) and 401(k) after introductory period. Typical business hours are from 8:00 a.m. until 5:00 p.m., Monday through Friday, excluding company-observed holidays.