Egovernment Services Web Content Analyst

4 weeks ago

Chesterfield, United States Chesterfield County, VA Full time

**Minimum Qualifications**:
**Why Chesterfield County**
Join our eGovernment Services team at Chesterfield, where every conversation is an opportunity to transform how people experience public services online. We're looking for a creative, detail-oriented individual who is passionate about building digital engagement and creating innovative solutions to improve web-based communications.

**What You Will Do**
- Actively drive and manage the technical and strategic aspects of content management to identify and implement the best-fitting solutions for service delivery goals.
- Work collaboratively with peers, partner departments and county leadership to develop digital solutions, manage websites and support other content delivery channels.
- Lead discovery and technical demonstration activities, understanding customer needs and overall goals through trainings, workshops and content reviews.
- Develop actionable plans for enhanced digital experiences, focusing on user-friendly content management, accessibility compliance and engaging web interfaces that meet the community's needs.
- Provide guidance in engagement strategy, business transformation and digital and innovation capabilities.
- Perform other work as required.

**Knowledge, Skills and Abilities**
- Bachelor's degree in information systems or related field and five years of working experience with a minimum of three years’ experience with web content management systems; or an equivalent combination of training and experience.
- Strong verbal and written communication abilities.
- Proficiency with web content management systems (CMS) and enterprise document and collaboration platforms.
- Experience in UX methodologies, with a strong understanding of human-centered design principles, to enhance the usability and accessibility of web content and interfaces.
- Strong technical and analytical skills to improve processes and content delivery through automation and innovative solutions.
- Proficiency in designing and implementing user-friendly online forms for efficient data collection and service delivery, ensuring a seamless user experience.
- Technical proficiency in enterprise tools Microsoft Office365 and Adobe Creative Suite to create, manage and enhance digital content.

***What Sets You Apart**
- Strategic thinking with the ability to exercise independence and sound judgment.
- Demonstrated ability to continuously learn and devise solutions in a service-oriented environment, adapting to evolving requirements and objectives.
- Passion for public service and engagement, with a strong desire to make a difference in the community.

**Career Development and Work Environment**
- This position is a part of an approved Career Development Plan (CDP) and offers career progression opportunities and salary incentives, as funding permits, based on performance, qualifications, and experience.
- Enjoy a flexible hybrid work environment, allowing for a balance of in-office collaboration and remote productivity.

**Additional Requirements**
- ** Must maintain personal mobile technology as a condition of employment.**:

- ** Pre-employment drug testing, FBI criminal background check and education/degree verification required.**:
**Shift**:
Monday - Friday; 8:30 a.m. - 5:00 p.m.

**Work Location**:
Information Systems Technology

**Chesterfield County is an Equal Opportunity Employer Committed to Workforce Diversity, Equity, and Inclusion

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