Service Bdc Representative

1 week ago


Culver City, United States Culver City Chevrolet Full time

Job Title: Service Business Development Center (BDC) Representative

**Salary**: $20.00 - $25.00 per hour

**Responsibilities**:

- Schedule service appointments using the dealership's appointment scheduling system
- Confirm scheduled appointments with customers prior to their visit
- Follow up with customers after their visit to ensure satisfaction and promote future

service appointments
- Generate leads and appointments through outbound calls and marketing campaigns
- Meet or exceed monthly sales goals and customer satisfaction targets
- Maintain accurate and up-to-date customer records in the dealership's CRM system
- Collaborate with service advisors and technicians to ensure timely completion of service

work
- Adhere to dealership policies and procedures, including privacy and confidentiality

policies
- Participate in training and development programs to enhance knowledge and skills

Qualifications:

- CDK experience preferred
- High school diploma or equivalent required; some college coursework preferred
- 1-2 years of experience in automotive sales, customer service, or call center environment
- Excellent communication and interpersonal skills
- Ability to manage multiple tasks and priorities in a fast-paced environment
- Strong attention to detail and organizational skills
- Ability to work independently and as part of a team
- Ability to work flexible hours, including evenings and weekends, as needed

Culver City Chevrolet is an equal opportunity employer and offers a competitive salary,

comprehensive benefits package, and opportunities for advancement. If you have a passion for

join our team as a Service BDC Representative.

Pay: $20.00 - $25.00 per hour

Expected hours: 40 per week

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance

Experience level:

- 1 year

Schedule:

- 8 hour shift

Supplemental pay types:

- Monthly bonus

**Experience**:

- Customer service: 1 year (preferred)

Ability to Commute:

- Culver City, CA 90230 (required)

Ability to Relocate:

- Culver City, CA 90230: Relocate before starting work (required)

Work Location: In person



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