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General Manager

4 months ago

Santa Fe Springs, United States Sonic Drive-In Full time

**Restaurant General Manager**

As a SONIC Drive-In restaurant General Manager, you are indeed a general—leading your troops in a never-ending campaign to give America an infinitely more delicious food service experience. You will be involved in training and supporting drive-in restaurant employees, ensuring that food is delivered in a clean, safe and efficient manner and our customers have an excellent experience.

Essential General Manager restaurant job duties are listed below:

- Manages, trains, monitors and coaches Crew/ Team members, Carhops and Skating Carhops
- Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards
- Adheres to and monitors employee compliance of the drive-in employee handbook, policies and practices
- Performs restaurant opening and/or closing duties
- Prepares employee work schedules; monitors and makes appropriate adjustments to restaurant staffing levels
- Monitors and maintains restaurant inventory levels. Places orders for food, paper and other supplies within cost control procedures
- Completes and maintains all drive-in restaurant employment related records and payroll records
- Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times
- Immediately and respectfully resolves guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints
- Interview and hire restaurant crew and management team members to achieve proper staffing levels
- Prepare all necessary operational reports. Develop appropriate action plans to resolve unfavorable financial and/or sales trends
- Develop and implement a marketing plan

**Additional Requirements**:

- High school diploma or equivalent required. Advanced studies in business, restaurant management or related fields are preferred
- Minimum of two (2) years of restaurant management experience (QSR preferred), experience running shifts without supervision
- Required to work a minimum 5 day workweek with 4 closing shifts (or 4 day workweek guaranteed) including irregular hours, nights, weekends and holidays
- Knowledge of recruiting, interviewing and selection practices
- Knowledge of federal and state labor laws as well as local health and sanitation laws and regulations
- Leadership and supervisory practices and skills; effective verbal and written communication skills
- Basic accounting and computer skills
- Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems
- Problem solving, decision-making and conflict-resolution skills
- Willingness to abide by the appearance, uniform and hygiene standards at SONIC

Sonic Drive-In is a great place to build a career, all that’s missing is you APPLY TODAY

Coast to Coast Commercial, LLC SONIC and its independent franchise owners are Equal Opportunity Employers.

Pay: $26.50 - $29.50 per hour

Expected hours: 40 - 50 per week

**Benefits**:

- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance

Experience level:

- 1 year

Restaurant type:

- Quick service & fast food restaurant

Shift:

- Day shift
- Evening shift
- Morning shift
- Night shift

Weekly day range:

- Monday to Friday
- Weekends as needed

**Education**:

- High school or equivalent (preferred)

**Experience**:

- Management: 2 years (preferred)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)

Ability to Commute:

- Santa Fe Springs, CA (required)

Ability to Relocate:

- Santa Fe Springs, CA: Relocate before starting work (required)

Work Location: In person