Peer Support Specialist

3 weeks ago

Conroe, United States Recovery Solutions Full time

**You Matter**:

- Make a difference every day in the lives of the underserved
- Join a mission driven organization with a people first culture
- Excellent career growth opportunities

**Join us and find a career that supports**:

- Caring for overlooked, underserved, and vulnerable patients
- Diversity, equity, inclusion, and belonging
- Autonomy in a warm team environment
- Growth and training

**Perks and Benefits**
In addition to comprehensive benefits including medical, dental, vision, paid time off, and 401k, we foster a work, life balance for team members and their family to support physical, mental, and financial wellbeing including:

- DailyPay, receive your money as you earn it
- Tuition Assistance and dependent Scholarships
- Employee Assistance Program (EAP) including free counseling and health coaching
- Company paid life insurance
- Tax free Health Spending Accounts (HSA)
- Wellness program featuring fitness memberships and product discounts
- Preferred banking partnership and discounted rates for home and auto loans
- Eligibility for perks and benefits varies based on employee type and length of service.

**Why Us**:
**Now is your moment to make a difference in the lives of the underserved.**

If there is one unifying characteristic of everyone on our team, it is the deep desire to make a difference by helping society's most vulnerable and often overlooked individuals. Every day we have the distinct honor and responsibility to show up with non-judgmental compassion to provide hope and healing to those who need it most. For those whose calling it is to serve others, now is your moment to join our mission to provide quality care to every patient with compassion, collaboration, and innovation, to live our mantra to “Always Do The Right Thing”, and to collectively do our part to heal the world, one patient at a time.

Wellpath sees hundreds of thousands of unique individuals in their facilities month over month and a very large percent of those individuals receive direct clinical care, which includes lives saved by Narcan.

We offer ongoing training and development opportunities for licensed and unlicensed healthcare team members, and have best in class clinical resources for training, education, and point of care support.

**How you make a difference**:
The Peer Support Specialist plays a crucial role in fostering a therapeutic atmosphere for patients by engaging with them and staff alike. Through individual and group interactions, they actively advocate for patients and aid in resolving their concerns. Additionally, they facilitate patient education sessions, participate in treatment team meetings, and ensure compliance with facility regulations while upholding strict confidentiality of patient information.

**Key Responsibilities**:

- Conducts individual and small group meetings with patients to monitor their mental health progress and address their needs.
- Assists patients during the admission process, ensuring they understand their rights and available services, and collects acknowledgment forms for their clinical records.
- Conducts patient satisfaction surveys and confidential interviews to assess the level of contentment with treatment and services received.
- Handles patient complaints, documenting details and following up on actions taken to address their concerns.
- Facilitates peer support activities, support groups, and presents discussions on life management skills and discharge preparation in coordination with treatment teams.

**Qualifications & Requirements**:
Education
- High school diploma or equivalent.

Experience
- Experiential understanding of mental illness.

Licenses/Certifications
- Eligible to be certified as a Peer Support Specialist preferred.

**We are an Equal Employment Opportunity / Affirmative Action Employer**:
We celebrate diversity and are committed to creating an inclusive environment for all employees.

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