Financial Aid Counselor

3 weeks ago

Baltimore, United States Morgan State University Full time

Financial Aid Counselor Job Description

Main Purpose of Position:
Director.

Some weekends and evenings may be required during certain times of the academic year.

**Minimum Qualifications**:

- Bachelor's Degree from an accredited college or university
- 1-2 years of work experience related to the described duties
- Communicate effectively, both orally and in writing.
- Understanding of, and sensitivity to the diverse academic, socio-economic, ethnic, religious, and cultural backgrounds, disability, and sexual orientation of college students, faculty, and staff.

**Preferred Qualifications**:

- 2-3 years of experience utilizing a third-party, higher education student information system such as Banner, PeopleSoft, Powerfaids, etc.
- Experience with student services in higher education, especially Admissions, Student Accounts, Academic Advising, Registrar, Graduate School, Athletics, and/or Housing andDining.
- Thorough knowledge of available types of financial aid, scholarships, loan programs, and general student eligibility criteria.
- Knowledge of federal Title IV financial aid programs and of federal and state policies and regulations governing the various financial aid programs, to be compliant in awarding and advising students.
- High attention to detail.
- Ability to work independently in a team environment.
- Customer service experience requiring the ability to detail/explain complex regulatory/policy rules in an administrative/office setting.
- 1-2 years providing training and/or presentations to small-medium size audiences.
- Strong interpersonal skills.
- Strong problem-solving abilities and the ability to use sound judgment for decision-making.

Duties & Responsibilities:

- Evaluate, verify, package, revise, and process financial aid in compliance with all Title IV, state, and institutional guidelines.
- Develops and maintains strong working knowledge of all aspects of verification, including federal requirements and tax return analysis.
- Develops and maintains strong working knowledge of all sources of student financial aid.
- Recalculates and makes changes to financial aid awards when students’ eligibility changes.
- Maintains knowledge of policies of other departments (registrar, student accounts, human resources, athletics, etc.) and understands the impact of them on a student’s financial aid eligibility.
- Participates and facilitate financial aid presentations during Open Houses, orientations, and other university-related activities.
- Assists in developing consumer information, including documents, forms, publications, and electronic media.
- Participates in state, regional, and national professional development opportunities to ensure a complete understanding of federal and state regulations and remains current on changes to the federal and state aid programs.
- Maintains student confidentiality in accordance with FERPA regulations.
- Performs related or similar duties as required or assigned

Pay: $50,000.00 - $55,000.00 per year

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Professional development assistance
- Retirement plan
- Tuition reimbursement
- Vision insurance

Application Question(s):

- How many years of of student services experience in higher education do you have?
- How many years of customer service experience?

**Education**:

- Bachelor's (required)

**Experience**:

- related work: 1 year (preferred)

Shift availability:

- Day Shift (required)

Work Location: In person

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