Shelter Services Director
2 weeks ago
**About Us**
The Women's Center is a non-profit organization in the SouthCoast of Massachusetts dedicated to providing comprehensive services to survivors of domestic violence and sexual assault. We offer a supportive environment for individuals to begin a journey to safety, hope, and empowerment.
**Position Location**:New Bedford
**Work Schedule**:Monday through Friday, 8:30 am to 4:30 pm (35-hour workweek)
**Starting Pay Rate**: $75,000 to $85,000 (annualized)
**FLSA Classification**: Exempt
**Job Purpose**
The Shelter Services Director leads a team responsible for providing housing, food, and programs to help women, and sometimes their children, escape domestic violence and develop skills that will prepare them for life after shelter. One of the three shelters also supports those who need longer-term recovery to address substance misuse and/or trauma.
**Direct Reports**
Six Shelter Managers
**Responsibilities**
- Develop and implement the strategic vision and goals for Shelter Services in alignment with The Women’s Center mission and objectives.
- Interview and train new staff. Provide ongoing coaching and feedback. Ensure that all staff receive professional development to deliver high levels of service. Create an environment of individual accountability and teamwork.
- Manage and supervise the staff responsible for the 24/7 operation of residential shelters.
- Collaborate with other Directors and staff to facilitate integrated services and coordinate client care.
- Develop and oversee programs and services that provide housing, food, and support to women and children fleeing domestic violence and sexual assault and those who need longer-term recovery to address substance misuse and/or trauma.
- Oversee the provision of case management, including counseling, court advocacy, psychiatric care, medical advocacy, and other supportive services to participants.
- Review all intakes for appropriateness and approve or deny.
- Develop and implement programs and services that meet the unique needs of women battling substance misuse.
- Collaborate with community partners to provide referrals for comprehensive services to participants.
- Monitor program best practices, performance, and outcomes and implement continuous quality improvement strategies.
- Ensure that services are provided in compliance with all legal and regulatory requirements including clinical supervision.
- Oversee and manage services provided via the 24/7 hotline.
- Oversee collaboration and referrals from Department of Child and Families.
- Oversee use of hotel for emergency shelter, managing relationships with local businesses.
- Oversee and support staff in managing shelter budgets.
- Other duties as assigned.
**Skills and Abilities**
- TWC core competencies: Adaptability, collaboration, communication, equity and social justice mindset, mission orientation, ownership
- Strong leadership skills with the ability to develop and communicate a strategic vision for Shelter Services.
- Listening: Practices attentive and active listening. Has the patience to hear people out. Can accurately restate the opinions of others even when they disagree.
- Communicating Effectively: Can get clear and succinct messages across that have the desired effect in a variety of settings: Written, one-on-one meetings, small and large groups, with peers, direct reports, and bosses; inside and outside the organization.
- Managing Direct Reports: Effectively delegates and holds people responsible for their work, providing professional development opportunities. Provides ongoing feedback (positive and negative), coaching direct reports in a supportive and empowering way. Treats direct reports equitably, doesn’t give preferential treatment. Deals with performance issues firmly, candidly and in a timely manner.
- Problem Solving: Uses rigorous logic and methods to solve difficult problems with effective solutions. Looks beyond the obvious and doesn’t stop at the first answers. Proactively addresses and presents potential solutions to problems.
- Planning and Prioritizing: Accurately scopes out length and difficulty of tasks and projects. Sets objectives and goals and ways to evaluate results. Spends time and the time of others on what’s important. Creates focus and eliminates roadblocks.
- Familiar with legal and regulatory requirements as well as knowledge of best practices in the field of domestic violence and sexual assault, and substance misuse
- Technology savvy - proficient with Microsoft Office and SharePoint
**Education and Experience**
- Bachelor's degree in social work, psychology, counseling, public administration, or related field
- Licensed mental health professional (LICSW) in Massachusetts preferred
- Six years’ experience in domestic violence shelter support, counseling, advocacy, or related field
- Four years’ experience in staff supervision, training, and development; proficient leading and managing people in a social service setting
-
-
Director of Social Services
Found in: Appcast Linkedin GBL C2 - 6 days ago
New York, United States Tandym Group Full timeA reputable nonprofit organization in the NYC area is seeking an experienced professional to join their staff as a Director of Social Services to assist overseeing one of their shelters in Queens. About the Opportunity:Hybrid or Remote: Fully on site Shift/Schedule: Monday-Friday, business hours Setting: Women's Shelter Responsibilities: The Director of...
-
Case Manager
1 week ago
New York, United States Neighborhood Association Full timeJob DescriptionJob DescriptionJob Title: Asylum Shelter Case ManagerReporting to: Asylum Shelter Case Manager SupervisorFLSA Status: Non-ExemptSummary:We are looking for a compassionate and dedicated Asylum Shelter Case Manager to join our team, providing essential support to individuals seeking asylum. In this role, you will offer comprehensive,...
-
Director of Social Services
2 weeks ago
New York, United States HELP USA Full timeAt HELP USA, we work to ensure that everyone has a place to call home. From our beginning in 1986 as a shelter for families in Brooklyn, we've expanded to become a national leader in the fight against homelessness. We're one of the nation's largest homeless services providers and low-income housing developers serving at-risk populations including families,...
-
Director Of Services
6 days ago
New Bedford, United States S4 Search Partners Full timeJob Description Job Description Director of Service Job Overview: We are seeking a dynamic and experienced professional to join our team as the Director of Service. In this leadership role, the individual will be responsible for overseeing three locations within the facility service industry. The Director of Service will play a crucial role in managing...
-
Director Of Services
1 week ago
New Bedford, United States S4 Search Partners LLC. Full timeJob DescriptionJob DescriptionDirector of ServiceJob Overview:We are seeking a dynamic and experienced professional to join our team as the Director of Service. In this leadership role, the individual will be responsible for overseeing three locations within the facility service industry. The Director of Service will play a crucial role in managing teams,...
-
Director of Social Services
1 week ago
New York, United States SEBCO Full timeJob DescriptionJob DescriptionRESPONSIBILITIES/DUTIES/FUNCTIONS/TASKSCommunicate all aspects of contact requirements to staff.Submit all reports to DHS on a weekly basis and upon request.Coordinates and supervises activities of direct reporting staff.Provides direct supervision of case managers and housing specialists.Performs periodic reviews of case...
-
Psychiatrist- Medical Services
Found in: Jooble US O C2 - 3 weeks ago
New York State, United States Westhab, Inc. Full timeServices In collaboration with the program director and social services team, provides clinical and medical services for the agency to ensure that optimal quality services are rendered to all clients in a manner consistent with current medical practices and in compliance with all regulatory agencies. Proof of COVID-19 vaccine is required. Demonstrate and...
-
Program Director
Found in: Appcast Linkedin GBL C2 - 7 days ago
New York, United States BROKEN BUT NOT DESTROYED CORPORATION Full timeMISSION OF BBND: Broken But Not Destroyed Corp. is a non-profit organization that strives to provide the highest quality of shelter services to homeless women, men and children. DUTIES/RESPONSIBILITIES: Under the guidance and direction of the Executive Director the Program Director is responsible for the overall management and development of programs,...
-
Community Executive Director
Found in: Jooble US O C2 - 4 days ago
New Orleans, LA, United States Ozanam Inn Full timeWe offer emergency shelter, food, clothing, residential/transitional programs, and many wrap-around services for all genders. Chief Executive Officer Status: Full Time Exempt Fully paid health, dental and vision coverage. The Chief Executive Officer of Ozanam Inn is responsible to the Board of Directors for the proficient and continual operation of the...
-
Security Officer
4 hours ago
New York, United States Allied Universal® Full timeSecurity Officer - Transitional Shelter - Midtown West, Manhattan **Overview**: Allied Universal®, North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our...
-
Director, Program Operations
Found in: Talent US C2 - 3 weeks ago
New York, United States Constructive Partnerships Unlimited Full timeIt is a time of growth at Constructive Partnerships (CP) Unlimited! The Agency recently expanded its constituency to include housing migrants at a Sanctuary Site in Brooklyn. We are a leading non-profit provider of residential, day habilitation, Article 16, vocational, wheelchair, and transport services throughout New York City and the Hudson Valley to...
-
HR Manager Director
1 week ago
New York, United States Project Redirect Inc Of The Distric Full timeJob DescriptionJob DescriptionA non-profit social services organization operating family shelters throughout NYC. These shelters serve as a hub of opportunity for families residing in our shelters.We are seeking an experienced leader to serve as the Director of Human Resources. Under the leadership of the Executive Director, this role will lead the Human...
-
Senior Director of Facilities
Found in: beBee jobs US - 1 week ago
New York, New York, United States Cobalt US Full timeSENIOR DIRECTOR OF FACILITIESSUMMARY:The Senior Director will be responsible for the oversight and coordination of the Facilities division across the organization in Westchester and New York City. This position will be responsible for managing the performance, budgeting and compliance aspects of the division and will work closely with other departments that...
-
Program Director
1 week ago
New York, United States People's Path Inc. Full timeJob DescriptionJob DescriptionUnder supervision of the Executive Director , the Program Director ensures quality care and oversees the functions of the shelters according to DHS regulatory and accreditation requirements. This individual is responsible for the oversight and implementation of care and resources for the purpose of meeting the physical,...
-
Clinical Director
4 days ago
New York, United States Tandym group Full timeA social services organization in Brooklyn is actively seeking a compassionate and dedicated Clinical Director to join their growing staff. In this role, the Clinical Director will be responsible for the programmatic service delivery in partnership with the Program Director. Responsibilities: The Clinical Director will: Supervise the program's...
-
Clinical Director
2 weeks ago
New York, United States Tandym Group Full timeA social services organization in Brooklyn is actively seeking a compassionate and dedicated Clinical Director to join their growing staff. In this role, the Clinical Director will be responsible for the programmatic service delivery in partnership with the Program Director.Responsibilities:The Clinical Director will:Supervise the program's...
-
Clinical Director
Found in: Appcast Linkedin GBL C2 - 2 weeks ago
New York, United States Tandym Group Full timeA social services organization in Brooklyn is actively seeking a compassionate and dedicated Clinical Director to join their growing staff. In this role, the Clinical Director will be responsible for the programmatic service delivery in partnership with the Program Director.Responsibilities:The Clinical Director will:Supervise the program's...
-
Clinical Director
1 day ago
New York, United States Tandym Group Full timeA social services organization in Brooklyn is actively seeking a compassionate and dedicated Clinical Director to join their growing staff. In this role, the Clinical Director will be responsible for the programmatic service delivery in partnership with the Program Director. Responsibilities: The Clinical Director will: Supervise the program's...
-
Assistant Program Director
3 weeks ago
New York, United States PROMESA R.H.C.F. Full timeJob DescriptionJob DescriptionThe Director of Social Services ensures quality care and oversees the shelter's Clinical and Social Services functions according to DHS regulatory and accreditation requirements. This individual is responsible for the oversight and implementation of care and resources for the purpose of meeting the physical, emotional, and...
-
Senior Director of Facilities
Found in: beBee S US - 2 weeks ago
New York, United States Cobalt US Full timeSENIOR DIRECTOR OF FACILITIESSUMMARY:The Senior Director will be responsible for the oversight and coordination of the Facilities division across the organization in Westchester and New York City. This position will be responsible for managing the performance, budgeting and compliance aspects of the division and will work closely with other departments that...
