Saint Laurent Client Advisor Houston

3 weeks ago

Houston, United States Groupe Kering Full time

Summary

ABOUT SAINT LAURENT

Founded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called ‘Rive Gauche’, synonymous with youth and freedom. This shift represented a first critical step in the modernization of fashion and revolutionized the socio
- cultural landscape.

In 1999, the luxury goods division of the Kering Group acquired Yves Saint Laurent and, under the creative direction of Anthony Vaccarello since April

2016, continues to position the house at the summit of the luxury universe.

Today, Saint Laurent collections include women’s and men’s ready-to-wear, shoes, handbags, small leather goods, jewelry, scarves, ties and eyewear.

**Job Description**:
We are currently seeking a Client Advisor to join our dynamic boutique team.

ROLE

The Client Advisor contributes actively to the store sales and key indicators achievement. They provide a unique, memorable, sophisticated, and everlasting experience to all external and internal clients. They also support the management team and colleagues, while consistently upholding our Maison values, image and standards.

MISSION
- Provide outstanding client and after-sale service to all visitors and clients
- Show passion in connecting and reconnecting with clients, putting them at the center, identifying their needs and anticipating their future requests
- Cultivate a robust client portfolio to secure a proactive and growing business
- Drive performance to exceed individual sales and KPI goals by having a business mindset and an entrepreneurial approach
- Know how to create personalized, versatile, and timeless silhouettes for the client and demonstrating your passion for the fashion culture
- Show a transparent and genuine attitude with the client and create a unique connection with them
- Communicate in a professional and sincere way, with clients and colleagues
- Effectively use all the available tools to optimize business opportunities
- Proactively support and collaborate with the front and back-of-house teams, their achievements and ultimately the overall team spirit
- Upholds and adheres to all company policies and operational procedures

PROFILE
- Preferred experience in providing high-quality service in a client facing role, i.e. in fashion & accessory retail, in customer service or in luxury hospitality
- Have passion for the fashion culture, like to create personalized looks
- Have a business mindset and an entrepreneurial spirit
- Strong team spirit to achieve common goals
- Motivated to work in a fast-paced environment, able to multitask, prioritize; is open minded and driven by creativity
- Proactive, passionate & with a problem-solving attitude
- Excellent written, oral & listening skills, in English and local language, additional languages preferred
- Embrace change and see it as an opportunity to grow and develop
- S_a_i_n_t _Lauren_t_ i_s _c_o_mm_i_tt_e_d _t_o _bu_i_l_d_i_n_g a _d_i_v_er_s_e _w_ork_f_or_c_e_. _W_e _be_li_e_v_e _d_i_v_er_s_i_t_y in _a_l_l i_t_s _f_or_m_s - _gender_, _age_, _na_t_i_ona_li_t_y_, _c_u_l_t_ure_, _re_li_g_i_ou_s _be_li_e_f_s _and _s_e_x_ua_l_ or_i_en_t_a_t_i_o_n - _enr_i_c_h_e_s _t_h_e _w_or_k_p_l_a_c_e_. _I_t _open_s _u_p _oppor_t_un_i_ti_e_s _f_o_r _peop_le _t_o _e_x_pres_s _t_he_ir _t_a_l_en_t_, _b_o_t_h i_nd_i_v_i_dua_l_l_y _an_d _c_o_ll_e_ct_i_v_e_l_y _an_d _i_t _he_l_p_s _f_os_t_e_r _ou_r _ab_il_i_t_y _t_o _adap_t _t_o a _c_hang_i_n_g _w_or_l_d_. _A_s _a_n _E_qua_l O_ppor_t_u_n_i_t_y _E_m_p_l_o_y_e_r, _w_e _w_e_l_c_o_m_e _an_d _c_ons_i_de_r _app_li_c_at_i_on_s _f_ro_m _a_ll _qua_li_f_i_e_d _cand_i_da_t_e_s_, _regard_l_e_s_s _o_f _t_he_ir _bac_k_ground._

Job Type

Regular

Start Date

2024-05-30

Schedule

Full time

Organization

YSL America Holding Inc.

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