Bizmktg Lead, Promotion Marketing, Ads Marketing

3 weeks ago

New York, United States Amazon.com Services LLC Full time

4+ years of professional non-internship marketing experience
- Experience using data and metrics to drive improvements
- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)
- Experience using Microsoft Excel to manipulate and analyze data
- Experience building, executing and scaling cross-functional programs or marketing campaigns from concept to completion

Re-imagine advertising with Amazon. Amazon Ads offers a rich array of digital advertising solutions with the goal of helping our customers find and discover anything they want to buy. We help advertisers reach Amazon customers on Amazon owned and operated sites and on other high quality sites across the web. We start with the customer and work backwards in everything we do, including advertising. If you’re interested in joining a rapidly growing team working to build a unique, world-class advertising product with a relentless focus on the customer, you’ve come to the right place.

A strategically important part of our charter is to drive adoption across a portfolio of self-service, cost per click advertising products to enable head to tail advertisers to engage with customers in relevant ways. Our team is tasked with making it easy for prospective and current advertisers to increase visibility of their products and services, which also helps Amazon customers discover more selection—a win-win

We are looking for an Operations Manager to join our promotions marketing team for Amazon Ads. In this role, you will own operational excellence for customer-facing promotional offers. You will be responsible for partnering with our advertiser success team to address customer contacts and escalations, distribute funds to qualifying advertisers, and creating and maintaining high quality processes.

Key job responsibilities
Distribute funds to qualifying advertisers
Partner with the customer service team to resolve customer escalations
Develop and iterate on standard operating processes
Perform data analysis to uncover opportunities to improve processes and communications; share insights and recommendations with managers and partners

New York, NY, USA | Seattle, WA, USA
- Experience using customer research, hard data and metrics to back up assumptions, generate forecasts, and assess the efficacy of marketing programs

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