(Usa) Store Manager

1 month ago

Rancho Santa Margarita, United States Walmart Full time

**Position Summary...**

**What you'll do...**

Upholds the Company's Open Door Policy by meeting with Associates and listening to concerns, researching issues, reviewing Company policies and

procedures, and providing resolutions for Associates, including proactively seeking out Associate comments and concerns by meeting with

Associates in their work areas.

Initiates, directs, and participates in community outreach programs, and encourages and supports Associates and managers in serving as good

members of the community, including establishing and maintaining relationships with key individuals or groups in the community as the representative

for the Company, presenting the Company's perspective to various external organizations following the Company's media guidelines, and

championing Company-sponsored programs, events, and sustainability efforts to Associates, Customers, and the local community in order to

emphasize the Facility as part of the community.

Drives the financial performance of the Facility by ensuring that sales and profit goals are achieved, including leading the management team in

controlling expenses to ensure they are indexed to sales, developing and implementing plans to correct any deficiencies in financial performance in

the Facility, overseeing the creation of budgets, and participating in analyzing economic trends and community needs for budget forecasting.

Models, enforces, and provides direction and guidance to hourly Associates and managers on proper Customer service approaches and techniques

to ensure Customer needs, complaints, and issues are successfully resolved within Company guidelines and standards.

Directs the management team in facility operations and communicates with both management and hourly associates about facility operations,

merchandising, and company direction.

Drives sales in the Facility by ensuring effective merchandise presentation, including accurate and competitive pricing, proper signing, in-stock and

inventory levels, budgeting and forecasting sales, and assessing economic trends and community needs.

Ensures the success of the Academy training environment and store standards by meeting the store requirements as defined in the Academy Store

standards and standard operating procedures; creating an engaging and inclusive environment within the Academy Store (for example, a high

performance culture, integrating and including Academy associates in leadership and store meetings and activities) that supports associate

engagement in the overall facility; advising Academy staff on training curriculum content; engaging the trainees during their store assignment (for

example, being available to trainees, providing job shadowing opportunities, acting as a culture champion); engaging the customers within the

Academy training format and maintaining a high level of customer service within the facility; serving as a visible operations champion in the Academy

program (for example, welcoming and introductions to new trainee group, speaking on relevant business experience); acting as an Academy

advocate across the supported markets; and participating in the talent planning and succession planning within the supported markets.

Drives the execution of multiple business plans and projects by identifying customer and operational needs; developing and communicating business

plans and priorities; removing barriers and obstacles that impact performance; providing resources; identifying performance standards; measuring

progress and adjusting performance accordingly; developing contingency plans; and demonstrating adaptability and supporting continuous learning.

Provides supervision and development opportunities for associates by selecting and training; mentoring; assigning duties; building a team-based work

environment; establishing performance expectations and conducting regular performance evaluations; providing recognition and rewards; coaching

for success and improvement; and ensuring diversity awareness.

Promotes and supports company policies, procedures, mission, values, and standards of ethics and integrity by training and providing direction to

Ensures business needs are being met by evaluating the ongoing effectiveness of current plans, programs, and initiatives; consulting with business

and participating in and supporting community outreach events.

At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a Walmart-

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