Patient Advocate Representative- M-f

2 weeks ago

Phoenix, United States Conifer Health Solutions Full time

**JOB SUMMARY**

**ESSENTIAL DUTIES AND RESPONSIBILITIES**
- Include the following. Others may be assigned._
- **_Conducts interviews with patients and/or family members._**:

- **_Records and maintains complete documentation of activities performed on account while in-house and during the Patient accounting cycle._**:

- **_Performs financial clearance function including collections. Cancels accounts that have not had any patient cooperation and are not eligible for any programs and prepares accounts for Financial Assistance review._**:

- **_Conducts field visits to patient homes for skiptracing and or assisting patient with documents._**:

- **_Notifies hospital case management, social services and admissions staff of case screening determinations and outcomes via verbal and written communication._**

**KNOWLEDGE, SKILLS, ABILITIES**

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Working familiarity with the rules and regulations pertaining to Federal, State and County programs
- P/C systems literate including Windows, and Microsoft Outlook, Excel and Word programs
- Ability to work independently
- Excellent oral and written communication skills, as well as the clear understanding of the English language
- Detail oriented, with strengths in dealing with multiple facilities, Supervisors, and Hospital platforms
- Ability to prioritize and manage multiple tasks with efficiency
- Bi-lingual preferred (Spanish)

**EDUCATION / EXPERIENCE**
- Include minimum education, technical training, and/or experience required to perform the job._
- High School diploma or equivalent
- Minimum 2 years work experience with Social Services or Hospital Admitting or related area

**PHYSICAL DEMANDS**

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to sit and work at a computer terminal for extended periods of time
- Must be able to walk through a hospital environment, including across broad campus settings and Emergency Department environments, and visit patients at bedside
- Ability to travel if required

**WORK ENVIRONMENT**

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Both Hospital and Office facilities, in direct contact with Patients and Staff

**OTHER**
- Some travel may be required

**As a part of the Tenet and Catholic Health Initiatives family, Conifer Health brings 30 years of healthcare industry expertise to clients in more than 135 local regions nationwide. We help our clients strengthen their financial and clinical performance, serve their communities and succeed at the business of healthcare. Conifer Health helps organizations transition from volume to value-based care, enhance the consumer and patient healthcare experience and improve quality, cost and access to healthcare. Are you ready to be part of our solutions? Welcome to the company that gives you the resources and incentives to redefine healthcare services, with a competitive benefits package and leadership to take your career to the next step**

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