Current jobs related to Help Desk Technician - Baltimore - York Telecom Corporation
-
Help Desk Technician
3 weeks ago
Baltimore, Maryland, United States Leisnoi Incorporated Full timeJob Title: Help Desk TechnicianLeisnoi Incorporated is seeking a skilled Help Desk Technician to join our team. As a Help Desk Technician, you will be responsible for providing technical support to our customers, troubleshooting and resolving technical issues, and ensuring that our customers receive exceptional service.Key Responsibilities:Provide technical...
-
Help Desk Technician
2 days ago
Baltimore, Maryland, United States Solvere OneHouseCall Full timeJob Title: Help Desk TechnicianSolvere One is seeking a skilled Help Desk Technician to join our team. As a Help Desk Technician, you will be responsible for providing technical support to our clients via phone and email.About the Role:The Help Desk Technician will be responsible for resolving Tier 1 incidents, including troubleshooting and resolving...
-
Help Desk Technician
2 weeks ago
Baltimore, Maryland, United States Leisnoi Incorporated Full timeJob Title: Help Desk TechnicianLeisnoi Incorporated is seeking a skilled Help Desk Technician to join our team. As a Help Desk Technician, you will be responsible for providing technical support to our customers, troubleshooting and resolving technical issues, and ensuring that our customers receive the highest level of service.Key Responsibilities:Provide...
-
Help Desk Technician
2 hours ago
Baltimore, United States Solvere OneHouseCall Full timeAbout the Company Solvere One has established a top-level Managed Service Provider (MSP) brand that focuses on network security and proactive management solutions as a chosen IT services and consulting provider. Solvere One focuses on corporate partnerships, proactively managing technology that proves vital for business security, productivity, and growth...
-
Help Desk Support Technician--onsite
1 month ago
Baltimore, United States TechnoGen Inc Full timeJob DescriptionJob DescriptionPosition: HelpDesk Technician Location: Baltimore, MD(initially remote, have to work onsite after few months) Duration: 6 months but could be indefiniteJob Description: Responsibilities: Communicates with all levels of customers. Installs and configures applications and other supported software packages. Performs basic...
-
Service Desk Support Technician
4 weeks ago
Baltimore, MD, United States TEKsystems Careers Full timeSpecific responsibilities include acting as the customer advocate for problem resolution, demonstrating intermediate-advanced trouble-shooting skills, handling, diagnosing, and resolving end user calls in a single point of contact help desk environment, and providing assistance to other members of the team. Microsoft Outlook Microsoft Word Desksite (a DMS,...
-
Help Desk Specialist
1 day ago
Baltimore, Maryland, United States Legal Aid Bureau Full timeJob SummaryMLA is seeking a highly skilled Help Desk Specialist to join our team in Baltimore, MD. The successful candidate will provide technical support and assistance to staff members, ensuring seamless operation of computer systems and software applications.Key ResponsibilitiesProvide first-level technical support via phone, email, and in-person...
-
Senior Help Desk
3 months ago
Baltimore, United States TriTech Enterprise Systems, Inc. Full timeJob DescriptionJob DescriptionTriTech Enterprise Systems Inc. (TriTech) is seeking several 'Senior Helpdesk Specialists' to support the Maryland Department of Transportation (MDOT), State Highway Administration (SHA), the Office of Information Technology (OIT) project. Responsible Duties:These Senior Helpdesk specialists shall perform the...
-
Mobile Device Help Desk
2 months ago
Baltimore, United States Ten4 Full timeJob DescriptionJob DescriptionHave you ever worked for Wireless companies such as Verizon Wireless, AT&T or T-Mobile? Looking to start a career with opportunities for advancement at an employee-friendly company? Do you excel at working remotely but also within a team?A Help Desk Specialist at OpDecision may be the perfect fit! OpDecision, a Ten4 Company,...
-
Senior Help Desk Specialist
4 months ago
Baltimore, United States SYSCOM (Maryland) Full timeSYSCOM, Inc. provides specialized information technology resources that possess the requisite skills and capabilities to deliver enterprise level solutions that help our client's achieve their objectives. At SYSCOM, we have a proven process that brings the best and brightest resources into our organization. Our teammates have excellent verbal and written...
-
Help Desk/desktop Support
4 weeks ago
Baltimore, United States TEKsystems Careers Full time*Description:* Our customer is looking for a Helpdesk technician to join their team to support the organization which consists of roughly 500 employees. This position will be a hybrid role with at least 3 days a week on site. Currently, this company averages 15-20 tickets per day and is in need of additional support to help with the increased workload. The...
-
Help Desk/desktop Support
1 month ago
Baltimore, United States TEKsystems Full timeDescription: Our customer is looking for a Helpdesk technician to join their team to support the organization which consists of roughly 500 employees. This position will be a hybrid role with at least 3 days a week on site. Currently, this company averages 15-20 tickets per day and is in need of additional support to help with the increased workload. The...
-
Help Desk/desktop Support
4 weeks ago
Baltimore, United States TEKsystems Careers Full timeDescription: Our customer is looking for a Helpdesk technician to join their team to support the organization which consists of roughly 500 employees. This position will be a hybrid role with at least 3 days a week on site. Currently, this company averages 15-20 tickets per day and is in need of additional support to help with the increased workload. The...
-
Help Desk/desktop Support
4 weeks ago
Baltimore, United States TEKsystems Full timeDescription: Our customer is looking for a Helpdesk technician to join their team to support the organization which consists of roughly 500 employees. This position will be a hybrid role with at least 3 days a week on site. Currently, this company averages 15-20 tickets per day and is in need of additional support to help with the increased workload. The...
-
Customer Service Technician
3 weeks ago
Baltimore, Maryland, United States Leisnoi Incorporated Full timeJob Title: Help Desk TechnicianLeisnoi Incorporated is seeking a skilled Help Desk Technician to join our team. As a Help Desk Technician, you will be responsible for providing technical support and assistance to our customers.Key Responsibilities:Provide technical support and assistance to customers via phone, email, and in-person.Identify and resolve...
-
Desktop Support Technician
4 weeks ago
Baltimore, United States Solvere OneHouseCall Full timeAbout the Company Solvere One has established a top-level brand that focuses on network security and proactive management solutions as a chosen IT services and consulting provider. Inspired to assist organizations during the current global financial crisis and beyond, Solvere One focuses on corporate partnership, proactively managing technology that proves...
-
Desktop Support Technician
1 day ago
Baltimore, United States Solvere OneHouseCall Full timeAbout the Company Solvere One has established a top-level brand that focuses on network security and proactive management solutions as a chosen IT services and consulting provider. Inspired to assist organizations during the current global financial crisis and beyond, Solvere One focuses on corporate partnership, proactively managing technology that proves...
-
Desktop Support Technician
8 hours ago
Baltimore, United States Solvere OneHouseCall Full timeAbout the Company Solvere One has established a top-level brand that focuses on network security and proactive management solutions as a chosen IT services and consulting provider. Inspired to assist organizations during the current global financial crisis and beyond, Solvere One focuses on corporate partnership, proactively managing technology that proves...
-
Desktop Support Technician
3 hours ago
Baltimore, United States Solvere OneHouseCall Full timeAbout the Company Solvere One has established a top-level brand that focuses on network security and proactive management solutions as a chosen IT services and consulting provider. Inspired to assist organizations during the current global financial crisis and beyond, Solvere One focuses on corporate partnership, proactively managing technology that proves...
-
Desktop Support Technician
2 months ago
Baltimore, United States Solvere OneHouseCall Full timeJob DescriptionJob DescriptionAbout the CompanySolvere One has established a top-level brand that focuses on network security and proactive management solutions as a chosen IT services and consulting provider. Inspired to assist organizations during the current global financial crisis and beyond, Solvere One focuses on corporate partnership, proactively...
Help Desk Technician
3 months ago
For over 35 years, Yorktel has been the video managed services partner around the world for some of the largest business and government agencies. With over 10,000 video systems under management worldwide - more than any other video communications service provider - Yorktel has the proven expertise and global reach to deliver enterprise-quality visual communications.
Yorktel is currently seeking a Help Desk Technician who will be heavily involved with supporting many technical and administrative tasks for the VBMS program.
**Roles & Responsibilities**:
- Support maintenance and installation activities in the field along with other VBMS staff.
- Support technicians performing on-site installations and assuring sign-off acceptance for the work.
- Providing remote troubleshooting support.
- Assuring tickets get opened in any necessary systems.
- Assuring we meet or exceed the SLA’s that we are responsible for.
- Support the maintenance and installation activities in the field along with other VBMS staff.
- Able to be technically savvy enough to perform successful fault isolation techniques so that a problem can be identified correctly, and the appropriate replacement equipment can be shipped to the site for repair/replacement.
- Able to understand the technology and to break it down to laymen’s terms so that quicker service and turnaround can be achieved with a high rate of success and low cost where possible.
**Skills & Abilities**:
- Familiar with supporting Windows and Linux hardware, basic networking, and supporting other various equipment.
- High levels of professionalism and integrity.
- High ability to work with peers.
- Exceptional customer service skills.
- Exceptional written, verbal, and interpersonal skills.
- Strong business acumen and analytic competence.
- Excellent problem-solving skills.
- Ability to always maintain a professional attitude and appearance.
**Education & Qualifications**:
- Bachelor’s Degree preferred
- At least two years of related experience required
- Technical Certifications preferred
**Additional Requirements**:
- May require occasional lifting (up to 50lbs).
- Requires extensive sitting, standing, and walking.
- Valid U.S. driver’s license.
- Domestic travel requiring multi-night stays within and at times outside the local work area.
- Valid passport; International travel possible.
- Must be willing to complete background checks and drug tests as required by current or future contracts.
Join us and you will enjoy an excellent salary and benefits package, including 401k and Flex 125 plans.