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Service Writer
2 months ago
We are looking for a full time automotive service advisor, service writer or customer service intern who will also write service 5 days a week at the leading independent auto repair shop in CA. We were voted the Best Multi-Shop Auto Repair shop in the country because we are a clean, professionally run, state of the art auto repair shop. The service advisor, service writer or service manager who will also write service will write 8-10 cars a day. The automotive service advisor / writer will work closely with a team of the best ASE Certified Master Technicians in California. The service advisor, service writer or service manager will also order parts, answer the phone, deal with returns etc.
Responsibilities and Duties
- Open and Close.
- Greet customers in a friendly manner.
- Establish a relationship with the customer.
- Write up customers.
- Arrange shuttle pick up.
- Look up labor and parts.
- Recommend needed repair.
- Close out customer.
- Handle returns and customer service issues
Qualifications and Skills REQUIREMENTS
- The automotive service advisor / writer must be extremely friendly.
- The automotive service advisor / writer have at least 5 years experience as a professional service writer.
- The automotive service advisor / writer must be able to sell value. (no order takers).
- The automotive service advisor / writer's schedule is 5 days a week.
- The automotive service advisor / writer's must be able to multi-task.
- The automotive service advisor / writer's should be able to touch type 30 words per minute.
- The automotive service advisor / writer's must be reliable (we are open at 7:30 and close at 5:30).
- The automotive service advisor / writer's must have a clean driving record.
- The automotive service advisor / writer's must have a clean cut appearance
**Benefits**:
- Up to 2 weeks paid vacation
- Sick days
Benefit Conditions:
- Waiting period may apply
This Job Is:
- Open to applicants who do not have a high school diploma/GED
- A “Fair Chance” job (you or the employer follow Fair Chance hiring practices when performing background checks)
- A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
- A good job for someone just entering the workforce or returning to the workforce with limited experience and education
- A job for which all ages, including older job seekers, are encouraged to apply
- Open to applicants who do not have a college diploma
Work Remotely
- No
Pay: $65,000.00 - $90,000.00 per year
**Benefits**:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Day range:
- Monday to Friday
- No weekends
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
**Experience**:
- Clean Driving Record: 1 year (required)
- Auto Repair / Service: 5 years (required)
- Sales / Customer Service: 1 year (required)
License/Certification:
- ASE Certification (preferred)
Work Location: Multiple locations
