Program Support Specialist

2 weeks ago

Rockville, United States City of Rockville Full time

**Job Summary**:
Note: Initial employment will require daily attendance within the office. Telework options may be offered at a later time.

**Essential Job Functions**:
**Management of the City-wide purchase card (P-card) program**
The purpose of the City’s P-Card Program is to establish a highly effective, efficient and convenient process to facilitate small dollar City purchases, which are not required to be competed on the open market.
- Administers procurement card contract with vendor and performs research to implement the most recent advances in card technology.
- Troubleshoots procurement card issues with users as they arise.
- Communicates with other City Departments to ensure a seamless upload of procurement data transaction details to the general ledger system.
- Develops and facilitates P-Card training programs.
- Monitors P-Card activity, compliance with policies and procedures and usage patterns; investigates unusual patterns and analyzes expenditures; provides statistical data upon request.
- Analyzes City's total business requirements in various commodities to determine optimal method for procurement and project timelines and related schedules to ensure needs are met in a timely manner.
- Processes procurement card transactions in accordance with internal control standards; manages accounts and profiles, deactivates accounts, and drives reconciliation transactions.
- Supports audits on selected accounts; facilitates document archiving and retrieves documents requested for financial audits.
- Transmits, tracks confirmations, and files all procurement related documents in a timely manner ensuring compliance with corporate documentation and retention procedures.
- Communicates with cardholders on any questionable charge and clarifies all issues with departmental supervisors.
- Prepares and interprets reports in Excel, P-Card software, and City's ERP System.
- Serves as reference helpdesk for cardholder questions and assists cardholders with various issues. Provides training over-the-phone and in-person.
- Creates, modifies, suspends, and/or cancels cardholder accounts as needed during normal business hours and after-hours when necessary.

***
**Management of the City’s Supplier Diversity Outreach Program (MFD-V)**
The purpose of the City’s MFD-V Outreach Program is to encourage and increase participation in regional jurisdiction procurement processes by Minority, Female, Disabled and Veteran (MFD-V) business.
- Integrates the outreach program into the overall procurement process and provides guidance to staff on various MFD-V outreach related topics whether detailed, controversial, complex or simple.
- Performs the identification, outreach and inclusion of contractors and vendors, with specific focus on MFD-V enterprises in the procurement of supplies and services.
- Implements outreach related best practices to increase MFD-V participation in contracting and other business with the City.
- Meets with potential vendors, regional jurisdictions, educational institutions and community organizations representing local businesses to encourage participation in the City’s MFD-V solicitation processes.
- Creates, develops and implements MFD-V outreach initiatives.
- Encourages interest in the City’s contracting opportunities.
- Plans and conducts workshops, seminars, networking sessions, etc. related to MFD-V outreach.
- Improves program processes, policies and procedures to minimize MFD=V outreach obstacles.

**Customer Training and Support**
Provide a training program (in-person and eLearning) available to all levels of employees within the City covering various topics of Procurement and procurement functions.
- Facilitate a combination of eLearning and in-person training opportunities. Develop and implement training programs for all City staff.
- Designing and developing a curriculum (e.g. for new/updated policies and procedures)
- Creating and updating any necessary materials such as PowerPoint presentations, handouts, booklets, etc.
- Assess the training needs and efficacy of each department.
- Utilize Neogov or other training software modules to develop schedules, training plans, courses, track attendance and issue tests/quizzes.

**Environmental Sustainability**
The purpose of the City’s Environmental Sustainability Program is to develop and manage the strategic sourcing of environmentally sustainable goods and services for the City’s supply chain, while working across City departments to ensure the delivery of sustainable sourcing strategies for key goods and services impacting the City’s environmental and social impact policies.
- Assists departments with development of environmental and social impact strategies and policies.
- Works with departments to develop and implement sustainable sourcing tools and processes for goods and services.
- Consolidates sustainable commodity category mapping data and supports departments and buyers in identifying environmentally sustainable com

  • Program Support Specialist

    2 weeks ago

    Rockville, United States Links Global Full time

    **About Us**: Links Global's Program Support Specialists play a vital role in ensuring the smooth operation and success of various programs for its federal government clients. **Job Summary**: Links Global seeks a resourceful and detail-oriented Program Support Specialist to join our dynamic team. You will provide critical administrative and technical...

  • Program Support Specialist

    4 weeks ago

    Rockville, United States Links Global USA Full time

    About Us: Links Global's Program Support Specialists play a vital role in ensuring the smooth operation and success of  various programs for its federal government clients. Job Summary: Links Global seeks a resourceful and detail-oriented Program Support Specialist to join our dynamic team. You will provide critical administrative and technical support to...

  • Program Support Specialist

    4 weeks ago

    Rockville, United States Links Global Full time

    Job DescriptionJob DescriptionAbout Us:Links Global's Program Support Specialists play a vital role in ensuring the smooth operation and success of  various programs for its federal government clients.Job Summary:Links Global seeks a resourceful and detail-oriented Program Support Specialist to join our dynamic team. You will provide critical...

  • Program Support Specialist

    3 weeks ago

    Rockville, United States Axle Full time

    (ID: 2024-5175) We are seeking a** Program** **Support Specialist** **to join the team at Axle Informatics to provide program support and assist with managing Axle staff within the NIH. **Benefits We Offer**: - 100% Medical, Dental & Vision Coverage for Employees - Educational Benefits for Career Growth - Paid Time Off (Including Holidays) - Employee...

  • Program Specialist, Member Support Services

    2 weeks ago

    Rockville, United States Financial Industry Regulatory Authority , Inc. Full time

    The Program Specialist provides a wide variety of medium to high-level support by analyzing and validating requests to ensure that the business lines associated policies, processes and procedures are compliant, adhered to, and completed on a timely Support, Specialist, Program, Service, Technology

  • Program Support Specialist

    4 weeks ago

    Rockville, United States NetImpact Strategies Full time

    **Job Description**: **Typical responsibilities include**: - Providing decision support through data gathering, information analysis and documentation - Maintaining open communication with federal stakeholders - Assisting website users with primary technical support including issues, metrics, feature development, and other requests - Organizing and hosting...

  • Program Support Specialist

    4 weeks ago

    Rockville, United States Helping Hands Family Full time

    Overview: As the office manager, our Program Support Specialist is the heartbeat of our clinics. They schedule sessions, communicate with families, manage session cancelations, plan events, and work closely with the Clinical Director to ensure the clinic operates smoothly. Helping Hands Family (“HHF”) is a top-rated ABA provider managed by a clinical...

  • Policy and Program Specialist

    2 weeks ago

    Rockville, United States CMT Full time

    CMT Services is recruiting for a Policy and Program Specialist ABOUT US CMT Services, Inc. is a dynamic and growing small business supporting Federal, State, and Local government agencies. As a SBA-certified HUBZone, Woman Owned Small Business (WOSB), we deliver quality, professional services to support the missions and strategic business goals of our...

  • Policy and Program Specialist

    3 weeks ago

    Rockville, United States CMT Full time

    Job Description Job Description Salary: CMT Services is recruiting for a Policy and Program Specialist ABOUT US CMT Services, Inc. is a dynamic and growing small business supporting Federal, State, and Local government agencies. As a SBA-certified HUBZone, Woman Owned Small Business (WOSB), we deliver quality, professional services to support the missions...

  • IT Support Specialist

    3 weeks ago

    Rockville, United States Sehmi Enterprise Inc Full time

    Audley Consulting Group (ACG) is seeking a part-time **IT Support Specialist** to support our headquarters office in Rockville, MD. **Duties and Responsibilities**: - Manage, organize and track the ACG equipment and laptop inventory via Excel - Assist the CTO in provisioning and programming the laptops before distributing them to new ACG employees - Record...

  • Policy and Program Specialist

    4 weeks ago

    Rockville, United States CMT Services Inc Full time

    Job DescriptionJob DescriptionSalary: CMT Services is recruiting for a Policy and Program Specialist ABOUT US CMT Services, Inc. is a dynamic and growing small business supporting Federal, State, and Local government agencies. As a SBA-certified HUBZone, Woman Owned Small Business (WOSB), we deliver quality, professional services to support the missions...

  • IT Support Specialist

    3 weeks ago

    Rockville, United States EnCompass Full time

    **IT Support Specialist** **Rockville, MD, United States Job Location** **- Experience (in Years)** **Full Time Job Type** ** IT Support Specialist** **Job Description** The IT Support Specialist maintains computer operations for EnCompass staff and consultants located in the Rockville and Washington DC offices and works virtually around the globe. The IT...

  • Systems Support Specialist

    3 weeks ago

    Rockville, United States TLC - The Treatment and Learning Centers, Inc. Full time

    Job DescriptionJob DescriptionThe Treatment and Learning Centers, Inc. (TLC) in Rockville, MD is seeking a Systems Support Specialist, a tech-savvy professional passionate about providing exceptional technical assistance and maintaining robust IT systems. Hours: 7:30am - 4:30pmApply now to join TLC's team!Key Responsibilities:Frontline technical support...

  • Systems Support Specialist

    2 weeks ago

    Rockville, United States TLC - The Treatment and Learning Centers Full time

    The Treatment and Learning Centers, Inc. (TLC) in Rockville, MD is seeking a Systems Support Specialist, a tech-savvy professional passionate about providing exceptional technical assistance and maintaining robust IT systems. Hours: 7:30am - 4:30pm Apply now to join TLC's team! Key Responsibilities: Frontline technical support for hardware, software, and...

  • Supervisory Nurse

    5 days ago

    Rockville, United States Program Support Center Full time

    WHAT YOU'LL BE DOING DAY TO DAY As a Supervisory Nurse (Consultant), you will use your knowledge of and experience with the Program Support Center to optimize business results and customer experience by: Managing the delivery of clinical services within the Division and providign leadership, direction, and training in planning, developing, implementing,...

  • Supervisory Nurse

    1 week ago

    Rockville, Maryland, United States Program Support Center Full time

    WHAT YOU'LL BE DOING DAY TO DAYAs a Supervisory Nurse (Consultant), you will use your knowledge of and experience with the Program Support Center to optimize business results and customer experience by:Managing the delivery of clinical services within the Division and providign leadership, direction, and training in planning, developing, implementing, and...

  • Housing Support Specialist

    2 weeks ago

    Rockville, Maryland, United States Jubilee Corporation Full time

    Position Title: Housing Support SpecialistSupervised by: Senior Housing Support ManagerClassification: Full Time, Salaried, ExemptStarting Salary: $72,000Assigned Office Location: Remote/in the field (3 days) and Jubilee Association of Maryland Office (2 days).Position Summary. Jubilee is a leading provider of Housing Support Services for adults with...

  • PMO Support Specialist

    3 days ago

    Rockville, United States Booz Allen Hamilton Full time

    Job Number: R0200226PMO Support Specialist The Opportunity: As a PMO support specialist, you know the complexities of supporting a project from concept to completion. Many programs require a significant investment of limited resources, and it's imperative to keep the project on a productive path. That's why we need you, a PMO support specialist who can help...

  • Desktop Support Specialist

    2 weeks ago

    Rockville, United States BL Technical Services, Inc Full time

    Job DescriptionJob DescriptionBenefits/PerksTwo Weeks Paid Vacation40 Hours Flex Time (Sick/Family Emergency)Health InsuranceShort & Long-Term Disability InsuranceLife Insurance Flexible Work EnvironmentFull Time: Monday through Friday, 8 AM to 5 PM (1 Hour lunch break), 6 paid holidays annuallyJob SummaryBL Technical Services is  seeking a Desktop Support...

  • Senior Program Specialist

    2 weeks ago

    Rockville, United States Office of the Assistant Secretary for Health (OASH) Full time

    Public Health Program Specialist (Expression of Interest) Department of Health and Human Services (HHS), Office of the Secretary (OS), Office of the Assistant Secretary for Health (OASH), Office for Human Research Protections (OHRP) Rockville, MD. HHS is seeking exceptional candidates for a senior position as a Program Specialist in OHRPs Division of...