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Medical Receptionist/front Desk-cromwell
4 months ago
Busy dermatology practice looking for excited individuals to join our front office/scheduler team. This role is responsible for both front office and telephone scheduler duties based on the needs of the practice.
**Responsibilities**:
1. Manage front desk patient flow
2. Check-in of scheduled patients
3. Complete patient registration including demographics, collecting and updating insurance and other pertinent information as directed by the practice
4. Verifying and entering referring and primary care providers as well as the patient’s pharmacy
5. Verifying insurance eligibility prior to the visit. Ensure if referral is required, one has been secured prior to the patient presenting to the office.
6. Collect Co-pays and outstanding balances
7. Schedule appointments including walk-in appointments
8. Assist with check-out of patients
9. Reschedule appointments
10. Assist staff members in other tasks as assigned
11. Some travel may be required. Currently, our front desk staff work out of Cromwell, Avon, and South Windsor.
**Required**:
- Data entry and ability to use an EMR
- Strong telephone and customer service skills.
- Ability to remain calm during stressful situations.
**Desired**:
- MS Word, MS Excel and MS Outlook skills.
- Knowledge of medical terminology
- Knowledge of HIPAA privacy rules and regulations
- Some billing experience preferred
**Education**:
HS Graduate or Equivalent
Pay: $36,000.00 - $45,000.00 per hour
**Benefits**:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Work Location: In person