Team Member

1 week ago


La Quinta, United States Quick Quack Car Wash Full time

Job description

This is a dynamic leadership position for a results-oriented leader who wants the challenge of running their own shop including sales, hiring, training, leading, managing, full P&L responsibility. This person will be responsible for establishing and maintaining customer service, overseeing the operation of a location, and ensuring maximum sales through world class customer service and providing a high-quality customer experience.

Essential Duties and Responsibilities: - Hires and retains a great team.
- Invests time to help each member of their team achieve their personal and professional goals.
- Regularly provided feedback regarding performance, providing an opportunity to improve skill.
- Constantly learns and becomes better in their leadership skills.
- Grows top line revenue
- Is relentless is providing a clean and safe environment for their team and guests.
- Loves working outdoors with the team and constantly teaching, coaching, and inspiring the great people you work beside.
- Provided customers a positive experience worth talking about.
- Ensures compliance with all policies and procedures through regular meetings and training of team members.
- Handles discipline and termination of team members as needed and in accordance with policy.
- Trains and develops team members in all aspects of the car wash business, such as service, cashiering, and safety.
- Oversees the productivity, breaks, and daily scheduling of all team members.
- Monitors the performance of location financials; contributes towards reaching financial goals.
- Prepares and handles daily cash deposits.
- Orders, stocks, and maintains merchandise and inventory for the location.
- Ensures location is clean and well maintained; performs and/or delegates general housekeeping and maintenance responsibilities as needed.
- Assists customers in locating various products, resolving complaints, or providing information; directs customers to other departments as necessary.
- Performs other duties as assigned.

Qualifications and Requirements: - Strong leadership and communication skills.
- Record of developing Team Members and Leaders
- Self-motivated, and results driven leader.
- Record of driving results (revenue, EBITDA, etc.)
- Excellent customer service skills.
- Experience leading a membership model (preferred)
- Experience managing a preventative maintenance program or something similar (preferred)
- Must be able to read, count, and write accurately.
- Must be able to work various hours, weekends, and holidays.
- Must be able to smile and maintain a clean appearance as per the dress and grooming standards.
- 2 years or more of being responsible for the results of a high performing store, location, or company.
- Hiring the right Team Members
- Training and mentoring Team Members
- Managing Cost/Expenses/Scheduling
- Ensure product and location represent company standards on site at all times (brand, cleanliness, product quality)
- Responsible and familiar with Profit and Loss Statements
- Retail experience preferred.
- High school diploma or equivalent, college degree preferred.
- Prolonged periods standing and working on cash register or related equipment.
- Must be able to lift up to 15 pounds at times.
- Must have a valid driver’s license.

Work Environment and Physical Demands: Person will work outside in a loud environment due to car wash equipment. The person will be in constant motion and will have physical activities, such as lifting (0-50 lbs.), bending, reaching and stooping.

**Job Type**: Part-time

Pay: From $18.00 per hour

**Benefits**:

- 401(k)
- Employee discount
- Flexible schedule
- Paid time off

Shift:

- Day shift

Weekly day range:

- Monday to Friday
- Weekends as needed

**Education**:

- High school or equivalent (preferred)

Ability to Relocate:

- La Quinta, CA 92253: Relocate before starting work (required)

Work Location: In person


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