UX Designer

2 weeks ago

Baltimore, United States synapse business systems Full time

**Position Title**

**UX Specialist**

Location Woodlawn MD-2days per week onsite

Long Term

**Vendor Notes**

**Must provide a digital portfolio of design work for review when submitting resume in VIS**

**Key Required Skills**:
Strong knowledge of user-centered design (UCD) principles to include documenting user requirements and user needs (and pain points); Interaction/Interface design experience utilizing user-centered methods

**Position Description**
- Derive business processes, analyze user needs, assist in requirements definition, design browser-based interfaces, and design and conduct usability testing
- Elicit business goals and user needs from stakeholders
- Facilitate customer discovery sessions
- Create Conceptual Models, Journey Maps, Personas and Scenarios of Use
- Create and refine screen prototypes
- Document user requirements, screen designs, and design recommendations

**Skills Requirements**:
**Basic Skills**:

- Demonstrate strong oral and written communication skills, with the ability to communicate technical topics as well as interface with the customer on a daily basis
- Minimum of 6 years of direct Interaction/Interface design experience in User-Centered Methods and User Analysis
- Must be able to obtain and maintain a Public Trust. Contract requirement.

**Required Skills**:

- Demonstrate strong oral and written communication skills, with the ability to communicate technical topics as well as interface with the customer on a daily basis
- Minimum of 6 years of direct Interaction/Interface design experience in User-Centered Methods and User Analysis
- Minimum of 6 years of experience documenting user requirements, screen designs, and design recommendations
- Minimum of 4 year of experience in designing and conducting formative usability tests in both formal and informal
- settings
- Minimum of 4 year of experience preparing and presenting findings and recommendations in small and large group settings
- Must provide a digital portfolio of design work for review

**Desired Skills**:

- Experience using Axure RP prototyping software
- Experience with AdobeXD prototyping software
- Experience with Pega and/or ServiceNow platforms
- Experience with the Agile/Scrum methodology
- Understanding of responsive design
- Prior experience supporting government agencies
- Understanding of Section 508 and its requirements regarding design
- Hold additional UX Certifications such as UX Master Certification (NN/g) or UX Design Immersive (General Assembly)

**Education**:

- Bachelor's degree with 7+ years of experience
- Must be able to obtain and maintain a Public Trust. Contract requirement.

**Job Type**: Contract

Pay: $28.60 - $62.00 per hour

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance

Experience level:

- 10 years

Schedule:

- 8 hour shift

**Experience**:

- UX: 7 years (preferred)

Ability to Commute:

- Baltimore, MD 21201 (required)

Ability to Relocate:

- Baltimore, MD 21201: Relocate before starting work (required)

Work Location: In person

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