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Customer Service Representative
4 days ago
Responsibilities:
- Provide exceptional customer service and support to clients.
- Respond to customer inquiries and resolve issues in a timely manner.
- Maintain a high level of product knowledge to effectively assist customers.
- Identify opportunities for upselling and cross-selling products and services.
- Process orders, and exchanges accurately and efficiently.
- Maintain a clean and organized environment. Keep the displays clean, sales floor well organized and the store environment customer friendly and inviting.
- Follow up with customers to ensure satisfaction and resolve any outstanding issues
**Experience**:
- Previous experience in a customer service role is preferred
- Strong communication skills, both written and verbal
- Excellent problem-solving abilities and attention to detail
- Ability to analyze customer needs and recommend appropriate solutions
- Proven track record in sales or business development is a plus
- Familiarity with Salesforce or other CRM software is a plus
- Knowledge of technical sales or technology products is beneficial.
**Job Types**: Full-time, Part-time
Expected hours: 20 - 40 per week
**Benefits**:
- Employee discount
- Flexible schedule
- Professional development assistance
- Referral program
Compensation package:
- Commission pay
- Profit sharing
- Uncapped commission
Schedule:
- Monday to Friday
- Weekends as needed
Travel requirement:
- No travel
Ability to Commute:
- Kissimmee, FL 34741 (required)
Work Location: In person
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