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El Service Assistant

3 months ago

North Hills, United States El Pollo Loco Full time

Pay Range: $20.00 - $30.00

Listed wages are based on company-wide ranges. Actual earnings will vary based on factors such as: restaurant brand, experience, education, geography, applicable minimum wage, unit volume(s), hours worked & potential overtime pay.

**Position Purpose**:
Maintains sanitation of entire dining room area and exterior of restaurant. Supports total guest satisfaction by attending to guests’ needs in a timely and courteous manner.

**Placement in the Organization**:
Reports to Assistant and General Manager.

**Responsibilities/Duties/Activites**:

- Follows company food handling and safety procedures.
- Cleans exterior of restaurant including windows, doors, parking area, and trash corral. Keeps exterior area, including landscaping, free of litter.
- Cleans interior of restaurant including restrooms, windows, walls, floors, and ceiling vents.
- Cleans tables, chairs, and condiment holders within 1 minute after guest leaves.
- Collects trays and carries to back kitchen area; cleans and sanitizes tray according to company standards.
- Removes all trash and cleans and sanitizes trash receptacles.
- Stocks condiments, utensils, and ice machine.
- Helps guests with any “at table” problems such as cleaning spills or obtaining extra condiments. Utilizes total guest satisfaction and pleasantly/quickly corrects mistakes and answers guest questions.
- Cleans, stocks, and maintains salsa bar to company standards.
- Table touches utilizing condiment tray every 15 minutes.
- Assists in training new service assistants.
- Periodically performs additional duties as assigned by direct supervisor.

**Qualification Standards**:

- Must have sufficient mobility to move or operate in work area.
- Must meet government regulation pertaining to health risk concerns about food handling.
- Reaches, bends, stoops, scrubs, lifts, and wipes.
- Must be able to communicate with guests.
- Must be able to work both indoors and outdoors
- Empties trash bags weighing up to 40 lbs.
- Must be able to observe an ensure product is prepared and presented to company standards.

Brand: El Pollo Loco

Address: 16940 Nordhoff Blvd North Hills, CA - 91343

Property Description: EPL 3525 Northridge - Nordhoff

Property Number: 3525