(Usa) Coach/ops Mgr Trainee

2 weeks ago

New Haven, United States Walmart Full time

**Position Summary...**

**What you'll do...**

Leads and develops teams effectively by teaching, training, and actively listening to associates; touring stores and providing feedback (Tour-to
- Teach); communicating and collaborating with all levels of associates regarding store operations, utilizing technology, business initiatives,

merchandising, and company direction; introducing and leading company change efforts; providing clear expectations and guidance to implement

business solutions; and communicating business objectives to teams effectively.

Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW)

service model; managing and supporting customer service initiatives (for example, store of the community and community outreach programs);
ensuring customer needs, complaints, and issues are successfully resolved; developing and implementing action plans to correct deficiencies; and

providing process improvement leadership to ensure a high quality customer experience.

Drives the financial performance and sales of the designated store area by reviewing and evaluating P&L (Profit & Loss) statements; managing and

assisting in budgeting, forecasting and controlling expenses in designated business area to confirm they are indexed to sales; monitoring and

ensuring effective merchandise presentation, seasonal transitions, inventory flow, and operational processes; and developing and implementing

action plans to mitigate shrink and ensure sales and profit goals are achieved for business area.

Provides supervision and development opportunities for hourly associates by hiring, training, and mentoring of associates; assigning duties; setting

clear expectations; providing associate recognition; communicating expectations consistently and effectively; ensuring diversity and inclusion

awareness; and recruiting and developing qualified associates to meet staffing needs and achieve company growth potential.

Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders;
supporting plans and initiatives to meet customer and business needs; identifying and communicating goals and objectives; building accountability for

and measuring progress in achieving results; identifying and addressing improvement opportunities; and demonstrating adaptability and promoting

continuous learning.

Provides supervision and development opportunities for associates by hiring and training; mentoring; assigning duties; providing recognition; and

ensuring diversity awareness.

Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by

business processes and practices.

At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

The hourly wage range for this position is $31.25-$38.46* *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.

Additional compensation includes annual or quarterly performance incentives.

Additional compensation for certain positions may also include:

- Regional Pay Zone (RPZ) (based on location)
- Sales Volume Category (SVC) (based on facility sales volume)
- Complex Structure (based on external factors that create challenges)
- Academy Premium Pay (for certain roles in stores with Academies)

**Minimum Qualifications...**

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

2 years' of college; OR 1 year's retail experience and 1 year's supervisory experience; OR 2 years' general work experience and 1 year's

supervisory experience.
- specific

Criminal Background Check (CBC) and Firearms Authorized Training.

current state issued Certificate of Eligibility.

Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.)

**Preferred Qualifications...**

Outlined below are the optional preferred qualifications

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