![Voyage Employer Services](https://media.trabajo.org/img/noimg.jpg)
On-site Representative
4 weeks ago
**Voyage Employer Services is currently hiring an On-Site Representative for a garment manufacturing company in Irvine, CA. If you have experience in the staffing industry and have an interest in managing a high volume of employees, this might be for you**
**Shift**:
- 3:00 PM - 9:00 PM
**Responsibilities**:
- Administrative/clerical work
- Manage large amounts of temporary employees
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customers/temps through open and interactive communication
- Provide accurate, valid, and complete information by using the right methods/tools
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts, and file documents
- Follow communication procedures, guidelines, and policies
- Take the extra mile to engage customer/temps
**Skills**:
- English & Spanish Speaking REQUIRED
- Recruiting experience
- Proven customer support experience
- Strong phone contact handling skills and active listening
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
**Required Education and Experience**:
- High School Diploma or Equivalent
Pay: $18.00 - $22.00 per hour
Expected hours: No less than 35 per week
**Benefits**:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Evening shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
Ability to Commute:
- Irvine, CA (required)
Ability to Relocate:
- Irvine, CA: Relocate before starting work (required)
Work Location: In person
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