Delivery Station Customer Service Associate

3 weeks ago

Salem, United States Amazon.com Services LLC Full time

Basic Qualifications
- High School or equivalent diploma
- Previous experience in Customer Service
- Ability to effectively prioritize work time to ensure efficiency
- Experience with Windows Operating Systems and Microsoft Outlook
- Familiarity with multiple web browsers, data base searching and instant messenger tools

Preferred Qualifications
- Bachelor Degree or equivalent work
- related experience
- Proficiency in verbal and written communication skills
- Experience in understanding performance metrics and developing them to measure progress against key performance indicators

**Role**: Full-Time Delivery Station Customer Service Associate

**Job Type**:Permanent

**Location**:20 Colonial Road, Salem, MA

**Pay Rate**:$20.45/hour

**Schedule**:Tuesday-Saturday 11:00AM-8:00PM

At Amazon, our mission is to be Earth’s most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand our logistics products and services including improving how we fulfill and deliver customer orders. We’re making history and the good news is that we’ve only just begun. At Amazon you get to Work with smart, passionate people who are building new products and services every day on behalf of our customers.

As a Delivery Station Liaison, you will help improve the customer experience by providing in station real-time, hands-on support to ensure our customers receive their packages on time, as promised. The role will also help connect customers with experts who can provide them the most accurate and up-to-date information about their packages. The work is beyond fulfilling and delivering customer orders; it’s making sure we put smiles on customer’s faces.

As a Delivery Station Customer Service Associate, you will be responsible for:

- Analyzing data; Using stories and experience to complement data; Willing to seek out and develop work flows and procedures. Looking for ways to improve and promote quality; Demonstrating accuracy and thoroughness while meeting established deadlines.
- Using Problem Solving skills to identify and resolve customer facing issues in a timely manner. Gathering and analyzing information skillfully to develop alternative solutions.
- Effectively communicating; Listening and getting clarification; Focusing on solving customer needs, maintaining confidentiality and following policies and procedures.
- Balancing team and individual responsibilities; Exhibiting objectivity and openness to others' views; Giving and receiving feedback; Contributing to building a positive team environment; Commitments to goals and objectives; Supporting team’s efforts to succeed.
- Treating people with respect; Inspiring the trust of others; Supporting organizational values and goals with integrity.
- Supporting affirmative action and respects diversity.
- Carrying, lifting, pushing and pulling up to 49 pounds.
- Standing, kneeling, crouching, and/or stretching during shifts up to 12 hours long.
- Working in a warehouse production environment where noise level and temperatures vary (personal protective equipment provided)

  • Customer Service Associate

    1 week ago

    Salem, United States Zips Full time

    Job DescriptionJob DescriptionWhy You’ll Love This Part-Time Customer Service Associate Job  Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Zips Car Wash in Salem, VA is the perfect position for you! You will bring joy to people’s journeys by creating a positive and...

  • Customer Service Associate

    1 week ago

    Salem, United States TJX Companies Full time

    Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that m Customer Service, Associate, Customer Experience, Service

  • Gas Station Attendant

    1 week ago

    Salem, Oregon, United States Rote Oil Companies Full time

    Job Summary: A gas station attendant is the first impression of the store. They should be knowledgeable about company's products and services, and customer-related policies. Must be able to remain friendly and professional while interaction with customers and team members alike. The gas station attendant is responsible for cashiering, upholding a high level...

  • Customer Service Representative

    1 month ago

    Salem, United States Domino's Pizza Full time

    Customer Service Representatives Wanted Learn to make beautiful pizzas FAST! Have fun and get paid too. Domino's has immediate openings for in-store help! We are looking for positive, energetic, outgoing individuals that want to join our team! Start with learning how to take and process an order while providing superior customer service. Pay increases as...

  • Customer Service Representative

    4 days ago

    Salem, United States Domino's Pizza Full time

    Customer Service Representatives Wanted Learn to make beautiful pizzas FAST! Have fun and get paid too. Domino's has immediate openings for in-store help! We are looking for positive, energetic, outgoing individuals that want to join our team! Start with learning how to take and process an order while providing superior customer service. Pay increases as...

  • Warehouse Associate

    2 weeks ago

    Salem, United States Roofline Supply and Delivery - Salem Full time

    Job DescriptionOur Warehouse Associates are an important part to distributing our products. We are seeking a warehouse person to work in a safe environment with positive people. The Warehouse person will properly and safely stock our roofing materials in our warehouse, pull inventory for customer pick-ups, use a forklift to unload inventory from incoming...

  • Customer Service Associate

    3 days ago

    Winston-Salem, United States Zips Full time

    Job DescriptionJob DescriptionWhy You’ll Love This Part-Time Customer Service Associate Job  Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Zips Car Wash in Winston-Salem, NC is the perfect position for you! You will bring joy to people’s journeys by creating a...

  • Customer Service Associate

    1 week ago

    Winston-Salem, United States Zips Full time

    Job DescriptionJob DescriptionWhy You’ll Love This Part-Time Customer Service Associate Job  Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Zips Car Wash in Winston Salem, NC is the perfect position for you! You will bring joy to people’s journeys by creating a...

  • Delivery Driver Associate

    6 days ago

    Salem, United States Rafter D, LLC Full time

    **Rafter D, LLC** is an **Amazon Delivery Service Partner** looking for enthusiastic, team players to deliver Amazon packages. **Delivery Associates** strive to get every Amazon orders to the customer’s door on-time. We offer are looking to fill full time opportunities. WEEKENDS REQUIRED. Company Vehicle Provided! Uniforms and Shoe Vouchers provided. No...

  • Sales Associate

    1 week ago

    Salem, United States Signet Jewelers Full time

    Zales is now hiring **SEASONAL, PART-TIME and FULL-TIME** team members! Do you thrive on building personal relationships that will last a lifetime? Join our team today to help our customers celebrate life and express love! **Your role at Zales**: As a part of our Sales Team you are responsible for providing a superior experience to our valued customers. In...

  • Customer Service Rep07209 411 Lancaster Drive NE

    4 weeks ago

    Salem, United States Domino's Franchise Full time

    Job Description The following general description applies to all hourly store team members. Please read the detailed information listed below. Job Duties Operate all equipment Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated...

  • Customer Service Account Associate

    2 weeks ago

    Salem, United States T-Mobile US, Inc. Full time

    Be unstoppable with us! T-Mobile is synonymous with innovationand you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5 G to the nation, and now were shaping the future of technology in wire Customer Service, Associate, Customer Experience, Account, Service, Benefits, Retail

  • Customer Service Representative

    1 month ago

    Salem, United States ASC Profiles Full time

    **Customer Service Representative** * Salem, OR, USA * Full-time * Job Posting Date: 7-Nov-2021 * Shift: 1st Shift * Department: Customer Service **Company Description** **Company Description** **NS BlueScope - Coated Products North America** (Coated Products) is a joint venture between Nippon Steel and BlueScope Steel. The Coated Product business operates...

  • Customer Service Representative

    3 weeks ago

    Salem, United States ASC Profiles Full time

    **Customer Service Representative** * Salem, OR, USA * Full-time * Job Posting Date: 7-Nov-2021 * Shift: 1st Shift * Department: Customer Service **Company Description** **Company Description** **NS BlueScope - Coated Products North America** (Coated Products) is a joint venture between Nippon Steel and BlueScope Steel. The Coated Product business operates...

  • Sales Associate Greeter LensCrafters

    1 week ago

    Salem, Oregon, United States EssilorLuxottica Full time

    Requisition ID: Store # : LensCrafters Position: Part-Time Total Rewards: At LensCrafters, we're passionate about bringing people better sight. And it takes thousands of people from all backgrounds to do this. By joining our team, you'll learn about the optical industry while developing the customer service and sales techniques needed to grow in...

  • Sales Associate Greeter LensCrafters

    2 weeks ago

    Salem, United States EssilorLuxottica Full time

    Requisition ID:  828540  Store # : 000523 LensCrafters  Position: Part-Time Total Rewards:  At LensCrafters, we're passionate about bringing people better sight. And it takes thousands of people from all backgrounds to do this. By joining our team, you'll learn about the optical industry while developing the customer service and sales...

  • Lead Customer Service Associate

    3 days ago

    Winston-Salem, United States Zips Full time

    Job DescriptionJob DescriptionWhy You’ll Love This Lead Customer Service Associate Job  Do you love interacting with people? Are you enthusiastic about helping others and taking the lead? If so our, Lead Customer Service Associate at Zips Car Wash in Winston-Salem, NC is the perfect position for you! You will bring joy to people’s journeys by...

  • Lead Customer Service Associate

    1 day ago

    Winston-Salem, United States Zips Full time

    Job DescriptionJob DescriptionWhy You’ll Love This Lead Customer Service Associate Job  Do you love interacting with people? Are you enthusiastic about helping others and taking the lead? If so our, Lead Customer Service Associate at Zips Car Wash in Winston-Salem, NC is the perfect position for you! You will bring joy to people’s journeys by...

  • Delivery Driver

    1 week ago

    Salem, United States Express Delivery LLC Full time

    Come work here at Express where we take pride in employee and customer satisfaction. Every day at work does not have to be a drag. As an Express driver, chose your own schedule, have the flexibility that meets your needs. As an Express driver, your job is to pick up food from restaurants and deliver each order to their customers. Food ordering is all...

  • Customer Service Rep

    3 weeks ago

    Salem, United States Domino's Franchise Full time

    Job DescriptionJob DescriptionThe following general description applies to all hourly store team members. Please read the detailed information listed below.Job Duties Operate all equipment Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated...