Bakery Clerk/ Overnight

Baking Breads and cookies. Customer service and a big smile is neccessary. Mariano’s Fresh Market Position Description May, 2010 Deli/Bakery Clerk Primary Objective Responsible for demonstrating a love of food and passion for people that includes incredible Customer Service and performance excellence through department knowledge and technical expertise. As a Deli/Bakery member, the Deli/Bakery Clerk promotes and delivers a shopping experience focused on providing customers the level of service to which we have publicly committed by providing efficient service through hands-on knowledge of Deli/Bakery products. The Deli/Bakery clerk adheres to organizational procedures, policies and systems including food quality standards and food safety and sanitation guidelines. The Deli/Bakery Clerk is focused on driving sales through suggestive selling, sampling and promoting sales events. Primary Responsibilities - (bullet points under numbered responsibilities are clarifying examples and are not meant to be an exhaustive list) 1. People Focus - Sets example and excels in an environment that expects outstanding Customer Service and encourages teamwork, accountability and high achievement.Outstanding Customer Service attitudeWorks well with all employeesFriendly, Approachable, Out-Going demeanorAssists customers throughout the storeTeam player - Demonstrates teamworkTakes initiative to assist othersResponds to customers requests immediatelyFocused on Customer Service as priority over taskPossesses upbeat, positive attitudeAccomplished SELLING professional 2. Process Focus - Delivers standard of disciplined, high quality, high paced daily working and shopping conditions.Basic product handling skillsAssists with product preparation, packaging, presentation, rotation, replenishmentEnsures in-stock position of available productMaintains high cleanliness standards - clean as you go, inclusive of washing, cleaning, sweeping, moppingWorking knowledge of all Deli/Bakery equipmentDemonstrates high level of operational executionFast paced and exhibits sense of urgencyWorking knowledge of Deli/Bakery legal, safety, and sanitation SOP’sConsistent execution of all Deli/Bakery SOP’s 3. Performance Focus - Assists financial results in Sales and Supplies and Shrink Management.Accomplished SELLING skills results in additional SalesSuggestive SELLS and Samples short-coded productCommunicates code dating issuesCommunicates Shrink opportunitiesMonitors product quality to reduce ShrinkUtilizes appropriate supplies to reduce costs 4. Planning Focus -Plans SELLING product for each scheduled shiftPlans work duties appropriately during scheduled shift to accomplish all assigned tasksIdentifies department opportunities during scheduled shift and responds accordingly Functinal Requirements: - Interpersonal Skills - Mental
- demonstrated success in the areas of energy, initiative, judgment/decision making, social skills/verbal interaction memorization, reading, writing, math, effective communications, problem solving - Product Skills - general knowledge of all product in Deli/Bakery department - Process Skills - demonstrated understanding of all Deli/Bakery functions - Analytical Skills - basic understanding of math - Physical Skills - Frequent ability to lift/carry 3 to 60 lbs., push/pull 500 to 1500 lbs., walking on uneven ground, turning, standing, reaching, stooping/bending. Use of slicers, knives, pallet jack, box cutter, scales, wrapper, ovens, fryer, compactor, highboy cart, tongs, register, steamer, slicer, wrapper, knives, broaster, Mariano’s Fresh Market Position Description May, 2010 chicken fryer, chicken hot case, food processor, pizza oven, glazer, cleaning utensils, oven racks, flats, shrink wrap, label machine, bread slicer, decorating tube, calculator, telephone - Physical Skills - Occasional: Lifting/carrying more than 60 lbs., equipment operation (compactor, coffee pot, ice machine). Pushing/pulling 100 to 550 lbs., climbing ladders, equipment operation (shopping cart, cleaning utensils), stooping, crawling - Education or Experience - Minimum High school education or currently enrolled - Environmental - Exposure to colder temperatures - Coolers/Freezers (-20 to 40 degrees) works close to heated surfaces exposure to hot equipment and cooking oil IMPORTANT DISCLAIMER NOTICE: Within each essential functional requirement, “Frequent” represents approximately 15% of the work shift or at least ten repetitions per work shift; “Occasional” represents approximately 15% of the work shift or fewer than ten repetitions per work shift. The job duties, elements, responsibilities, skills, functions, experience, educational factors and requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that an associate may be required to perform. The Employer reserves the right to revise this job description at any time and to require associates to perform other tasks as circumstanc