Program Manager I

2 weeks ago

Wheaton, United States Montgomery County Government Full time

Working together with employees of government agencies and service providers, the Gilchrist Immigrant Resource Center aims to make Montgomery County one of America's most welcoming communities.

**A few of the major duties include**

The Center operates in three regions of the County: Wheaton, Gaithersburg, and East County. The selected applicant for this position will work primarily at the Gilchrist Center’s Wheaton site.
- Manage the operations of the Gilchrist Center in the Mid-County region, ensuring that programs and services meet the needs of the clients.
- Provide supervision to part-time hourly and merit staff, contractors and/or volunteers.
- Implement and promote programs and services offered in the assigned region, including outreach, communications, and partnership development.
- Manage and develop ESOL and English-language conversation for all Gilchrist Center locations, including recruiting, training, and supervising volunteers to teach classes, conducting needs assessments, assessing the effectiveness of the program, adjusting class offerings as appropriate, managing registration and related databases, and revising/developing teaching materials.

As a core member of the Gilchrist Immigrant Resource Center management team, you will jointly manage the operations and programs to maintain consistency and quality of services.

**Who we are looking for**
- You understand local government and have a passion for cultivating relationships among diverse communities and sectors.
- You prioritize responsibilities, work independently as well as collaboratively with staff and volunteers in a fast-paced environment.
- You effectively communicate with staff, volunteers, and residents at multiple sites in a culturally sensitive way.
- You have strong interpersonal skills with the ability to successfully navigate challenging conversations among and build consensus with people from diverse racial, ethnic, socioeconomic, and gender backgrounds.
- You manage and lead a project from beginning to end with mínimal oversight.

Other information about this position:
This position requires the ability to attend meetings or perform work at locations outside the office and outside of normal business hours. The individual selected for this position will be required to work evenings and weekends.

To ensure a positive workplace and to comply with federal, state, and County laws, the incumbent is responsible for completing mandatory trainings within the specified timeframe.

For additional information about our exciting benefit offerings and total reward summary, please Check out our competitive benefits here.

**Additional Employment Information**- _
- _
- Montgomery County Government also provides hiring preference to certain categories of veterans and veterans/persons with a disability. For more information and to claim employment preference, please refer to the Careers webpage on _Hiring Preference_._
- _
- _
- If selected for consideration for this position, you may be required to provide evidence that you possess the knowledge, skills, and abilities indicated on your resume._

**Minimum Qualifications**

**Experience**: Three years of professional experience in program management related to serving immigrant populations.

**Education**: Graduation from an accredited college or university with a bachelor’s degree.

**Equivalency**: An equivalent combination of education and experience may be substituted.

**Preferred Criteria**

There are no preferred criteria. All applicants will be reviewed by OHR for minimum qualifications. Those applicants who meet minimum qualifications will be rated "Qualified," placed on the Eligible List, and may be considered for interview.

Preference for interviews will be given to applicants with experience in the following:

- Experience in adult English language education, training and/or facilitating especially in a professional setting serving immigrant adults.
- Knowledge and understanding of the needs of immigrant populations in Montgomery County (especially in the Mid-County region) and the community resources available to them.
- Experience recruiting, training, and managing a large pool of volunteers.
- Language proficiency (please include language spoken on resume).
- Knowledge of Microsoft Office (Word, Excel, Power Point, Forms).
- Experience collaborating and partnering with local providers.

**Minimum Salary**

**Maximum Salary**

**Currency**

USD

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