*Role: Nexthink Adm

istrator* *Location: Austin, TX* *De

ription:

- ltime
- e with TCS* The
- exthink Administ

ator* is responsible
- managemen

, configuration,
- optimiz
- on of t
- *Nexthi

k platfor
- to enhance t

igital empl
- e experience and improve I
- perations. This role als

involves analyzing
- a, resolving incidents,

d ensuring that the
- environment is effici

t and secure. *Ke
- esponsibilities*
- *Platform Management:*
- Install,

nfigure and maintain the

exthink platform.
- Ensure the platform is upto the date with latest software versions and patches
- Monitor platform performance and ensure high availability
- *Data collection and analysis:*
- Configure data collection settings to gather relevant information from endpoints.
- Analyze data to identify trends, issues and opportunities for improvement.
- Provide actionable insights to improve the digital employee experience.
- *Incident Detection and Resolution:*
- Use Nexthink to detect and diagnose IT issues
- Work with IT teams to resolve incidents promptly
- Develop and implement proactive measures to prevent future incidents
- *Reporting and Virtualization:*
- Create and maintain dashboards to visualize key metrics and performance indicators.
- Generate regular reports for stakeholders to provide insights into the IT environment.
- Customize reports to meet the needs of different departments and teams
- *User Training and Support:*
- Train IT staff and end users on how to use Nexthink effectively
- Provide ongoing support and troubleshooting for platform users
- Develop training materials and documentation
- *Compliance and Security:*
- Ensure data collected and processed by Nexthink complies with relevant regulations and standards
- Implement and maintain security measures to protect the platform and data
- Conduct regular security audits and assessments
- *Integration and Automation:*
- Integrate Nexthink with other IT management and monitoring tools
- Develop automation scripts and workflows to streamline IT operations
- Collaborate with other IT teams to ensure seamless integration and interoperability. Pay: $47,394.35 - $110,077.07 per year Benefits:

- 401(k)
- Dental insurance
- Health insurance Compensation package:

- Yearly pay Experience level:

- 10 years
- 8 years
- 9 years Schedule:

- 8 hour shift Experience:

- VMWare: 1 year (preferred)
- Linux: 1 year (preferred) Security clearance:

- Confidential (preferred) Ability to Commute:

- Austin, TX (preferred) Ability to Relocate:

- Austin, TX: Relocate before starting work (required) Work Location: In person