Roadside Assistance Driver

2 months ago

Providence, United States AAA Northeast Full time

**PART TIME**

**Shift**: Thursday-Saturday 1:00 PM-12:30 AM

Are you interested in joining a team that is continuously innovating to create the best experiences for members? Would you like to work for a company that has been rated a top employer and best place to work across the Northeast year over year? Do you want to be part of a company that is committed to giving back to the community?

At AAA Northeast, as we continue to grow, our mission remains the same: helping and serving is a way of life. It’s why we’ve earned the trust of millions, and why AAA Northeast has remained a resilient and reliable brand for over a century.

The Battery Service Tech is responsible for supporting and promoting the goals of the battery program. This position is also responsible for providing safe and best-in-class roadside service solutions for AAA members and ensuring positive member experiences in a Battery vehicle as assigned by management. Battery Service Technicians are responsible for responding to member requests for service within a given ETA (estimated time of arrival). They ensure member safety and vehicle security, educate members on possible issues, and provide jump starts, flat tire replacement, vehicle entries, and other related services. They test all batteries; install and replace batteries as needed; provide roadside diagnostic and repair assistance to disabled member vehicles; promote AAA products and services; ensure complete resolution of member issues. Battery Service Technicians achieve club performance standards for go rates and membership satisfaction. This position is also responsible for providing safe and world-class on-the-go roadside service solutions for AAA members and ensuring positive member experiences in a Battery Service Vehicle while achieving performance standards and member satisfaction rates.

**Compensation**: $21.50 - $24.20 / hour base pay, plus full benefits & incentive pay. Additional **_$2.50_** per hour overnight differential on any hours worked between 10pm and 6am. Additional **_$1.50_** per hour evening differential for any hours worked between 6pm and 10pm. Additional **_$1_** per hour differential for working weekend hours. Differentials can be combined.

**What you will do**:

- Responds to Member’s request for service
- Accepts calls and responds to Dispatch or members with ETA to destination; calls members to clarify the location and the potential vehicle issue when appropriate.
- Locates members and assesses the safety of the scene on arrival to ensure that the vehicle is in a safe location to provide service so as not to endanger the member or their traveling companions.
- Greets members and takes action, as necessary, to deal with their emotional state (e.g. calming down someone who is angry, providing reassurance and advice to someone who is fearful or anxious).
- Responsible for effectively communicating all aspects of the battery program clearly to the member. This includes sharing the importance of testing the battery, reinforcing the benefits of the program, and recommending the appropriate battery type.
- Report results of all diagnostic testing to the member explaining what additional repairs may be necessary and provides referrals to AAR-approved facilities.
- Maintain minimum performance standards in conversion, testing, and installs.
- Provides efficient minor mechanical assistance (if trained and equipped) and battery service
- Responds to dispatch calls and performs diagnostic testing on a variety of disabled vehicle systems including electrical, battery, starting, charging, ignition, and fuel delivery.
- Asks probing questions to help diagnose probable causes of breakdowns.
- Makes a preliminary determination of the best course of action based on all information collected about the situation. Asks for assistance if unsure about a certain situation.
- Makes temporary repairs if appropriate to allow the member to continue to drive their vehicle and avoid a tow.
- Performs battery testing on member’s vehicles utilizing specialized battery testing equipment. If necessary, performs maintenance on battery terminals, determines whether the battery needs boosting or replacement. Provides battery boost as appropriate; performs proper maintenance on battery terminals, utilizing hazardous materials training; install appropriate batteries on-the-spot; follows all safety procedures in accordance to Club policies and procedures. If towing is required, call for tow.
- Maintains AAA high standard of service and image
- Maintains service vehicle and equipment in good safe working order (conducts safety checks); maintains an inventory of tools and products to ensure all service calls can be completed.
- Follows all traffic and motor vehicle laws as well as safety procedures to avoid injury, crash, and damage.
- Maintains a professional image (self and vehicle) to properly portray the AAA brand.
- Participates in the resolution of member complaints related to Roa

  • Roadside Assistance Driver

    2 days ago

    Providence, United States AAA Northeast Full time

    Are you interested in joining a team that is continuously innovating to create the best experiences for members? Would you like to work for a company that has been rated a top employer and best place to work across the Northeast year over year? Do you want to be part of a company that is committed to giving back to the community? At AAA Northeast, as we...

  • Diesel Technician

    4 days ago

    Providence Forge, United States Love's Travel Stops & Country Stores, Inc. Full time

    Address: 6870 Jimmy Burrell Lane Providence Forge, VA, 23140 Benefits: * Paid Time Off * Flexible Scheduling * 401(k) - 100% match up to 5% * Medical/Dental/Vision Insurance after 30 days * Competitive Pay * Career Development * Welcome to Love's! Diesel Technicians work in a fast-paced environment and maintain clean places with friendly faces. You...

  • Highway Maintenance Operator I

    3 days ago

    East Providence, United States State of Rhode Island Full time

    **Class Definition**: **GENERAL STATEMENT OF DUTIES**:Within the Department of Transportation (DOT), to perform physical labor and the skilled operation of a variety of self-propelled mobile and other equipment used in the maintenance and repair of highway pavements, shoulders, roadsides, and drainage, signage, and in the control of snow and ice; may be...

  • Diesel Technician Apprentice

    5 days ago

    Providence Forge, United States Love's Travel Stops & Country Stores, Inc. Full time

    Address: 6870 Jimmy Burrell Lane Providence Forge, VA, 23140 Benefits: * Paid Time Off * Flexible Scheduling * 401(k) - 100% match up to 5% * Medical/Dental/Vision Insurance after 30 days * Competitive Pay * Career Development * Welcome to Love's! Diesel Apprentices work in a fast-paced environment and maintain clean places with friendly faces. You...

  • Driver- Non Medical Transportation

    2 weeks ago

    Providence, United States Prestige Care Transportation Full time

    Job Summary: We are seeking a dedicated Transport Driver to join our team. The Transport Driver will be responsible for safely and efficiently transporting passengers to their medical destinations. **Responsibilities**: - Operate company vehicles following all safety regulations and traffic laws - Transport passengers between designated locations - Assist...

  • Tire Technician

    4 days ago

    Providence Forge, United States Love's Travel Stops & Country Stores, Inc. Full time

    Address: 6870 Jimmy Burrell Lane Providence Forge, VA, 23140 Benefits: * Paid Time Off * Flexible Scheduling * 401(k) - 100% match up to 5% * Medical/Dental/Vision Insurance after 30 days * Competitive Pay * Career Development Welcome to Love's! Tire Technicians work in a fast-paced environment and maintain clean places with friendly faces. You will...

  • Donor Services Driver

    1 week ago

    Providence, United States Rhode Island Blood Center Full time

    Overview: In 1979, the Rhode Island Blood Center was established by the hospitals in Rhode Island as a private, not for profit agency to collect, test, and distribute blood products. Today, the Rhode Blood Center is a division of New York Blood Center and is among the nation's premium providers of blood products and services and an integral part of the Rhode...

  • Diesel Technician

    5 days ago

    Providence Forge, United States Loves Travel Stops & Country Store Full time

    Req ID: 436837Address: 6870 Jimmy Burrell Lane Providence Forge, VA, 23140 Benefits: * Paid Time Off * Flexible Scheduling * 401(k) – 100% match up to 5% * Medical/Dental/Vision Insurance after 30 days * Competitive Pay * Career Development *   Welcome to Love’s! Diesel Technicians work in a fast-paced environment and maintain clean places with...

  • Maintenance Technician/driver

    1 week ago

    Providence, United States Wingate Residences on the East Side Full time

    Maintenance Tech JOB PURPOSE: Under general supervision, performs a variety of work in the general maintenance and repair of Assisted Living Community. ESSENTIAL DUTIES AND RESPONSIBILITIES: Completes daily work orders, written and verbal, as assigned by the Maintenance Director in a timely manner. Maintains and operates all equipment in a safe...

  • Final Mile Delivery Driver

    5 days ago

    Providence, United States Werner - Final Mile Full time

    Werner Final Mile is looking for qualified NON CDL BOX TRUCK DRIVERS out of Swansea, MA!Average Pay$52,000Top Performers Earning$55,000+Guaranteed Weekly PayCall for detailsRelocation PayCall for detailsSign On Weekly PayCall for detailsPayout ScheduleCall for detailsHometimeDailyAccount DivisionFinal MileDriver TypeFinal-MileDriver Involvement / Driver...

  • Warehouse Van Driver

    3 days ago

    Providence, United States Fisher Auto Parts Full time

    Description Key Responsibilities: Deliver orders to assigned store locations in a friendly, courteous, and timely manner. Essential Functions: Deliver orders accurately and safely to customers at assigned store locations via assigned delivery vehicle, and return safely to warehouse facility; Required to load and unload all product for assigned vehicle;...

  • Donor Services Driver

    5 days ago

    Providence, United States Rhode Island Blood Center Full time

    Overview: In 1979, the Rhode Island Blood Center was established by the hospitals in Rhode Island as a private, not for profit agency to collect, test, and distribute blood products. Today, the Rhode Blood Center is a division of New York Blood Center and is among the nation's premium providers of blood products and services and an integral part of the Rhode...

  • Diesel Technician Apprentice

    5 days ago

    Providence Forge, United States Loves Travel Stops & Country Store Full time

    Req ID: 436923Address: 6870 Jimmy Burrell Lane Providence Forge, VA, 23140 Benefits: * Paid Time Off * Flexible Scheduling * 401(k) – 100% match up to 5% * Medical/Dental/Vision Insurance after 30 days * Competitive Pay * Career Development *   Welcome to Love’s! Diesel Apprentices work in a fast-paced environment and maintain clean places with...

  • School Bus Driver

    3 days ago

    North Providence, United States National Express LLC Full time

    School Bus Driver in North Providence , Rhode Island **Description** **School Bus Driver** Getting students to school safely, on time, and ready to learn is what we do. We work tirelessly to ensure the peace of mind of those who have entrusted their children to us. Safety, above all, is the cornerstone on which we build everything. We are dedicated to...

  • Distribution Assistant

    1 day ago

    Providence, United States Gotham Greens Full time

    THE ROLE Gotham Greens is seeking a passionate, driven, and hardworking individual to fill a position as a Distribution Assistant. The Distribution Assistant is responsible for order selection and loading products to be shipped from our facilities; shipping and receiving inbound and outbound deliveries; maintaining inventory and quality control throughout...

  • Diesel Technician

    23 hours ago

    Providence Forge, Virginia, 23140, New Kent County, VA, United States Loves Travel Stops & Country Store Full time

    Req ID: 436837Address: 6870 Jimmy Burrell Lane Providence Forge, VA, 23140 Benefits: * Paid Time Off * Flexible Scheduling * 401(k) – 100% match up to 5% * Medical/Dental/Vision Insurance after 30 days * Competitive Pay * Career Development *   Welcome to Love’s! Diesel Technicians work in a fast-paced environment and maintain clean places with...

  • Warehouse Assistant

    3 weeks ago

    Providence, United States SERVPRO of FJM Enterprises, Inc.ABOJ, LLCJDM Enterprises, Inc Full time

    Job DescriptionJob DescriptionBenefits:401(k)Paid time offTraining & developmentAre you looking to join a dynamic team where your contributions make a meaningful impact? SERVPRO of Providenc, a leading provider of fire and water cleanup and restoration services, is seeking a Warehouse Assistant to join our dedicated team in Providence.Primary...

  • Medical Assistant

    5 days ago

    Providence, United States Life Line Screening Full time

    Are you looking for a change with opportunities for career advancement as a Medical Assistant? Are you a new medical assistant graduate looking for an amazing first opportunity to grow your skillset?! Choose a Medical Assisting Career with C.A.R.E. and earn $500 after 3 months of service, $500 after 6 months of service, and $1,000 after 12 months of...

  • Warehouse Assistant

    3 weeks ago

    Providence, United States SERVPRO of FJM Enterprises, Inc.ABOJ, LLCJDM Enterprises, Inc Full time

    Benefits: 401(k) Paid time off Training & development Are you looking to join a dynamic team where your contributions make a meaningful impact? SERVPRO of Providenc, a leading provider of fire and water cleanup and restoration services, is seeking a Warehouse Assistant to join our dedicated team in Providence. Primary Responsibilities: Warehouse maintenance,...

  • Route Sales Support Driver

    1 week ago

    East Providence, United States Aramark Uniform Services Full time

    Vestis Uniforms and Workplace Supplies provides uniforms and related products to more than 400,000 customers nationwide, in virtually every industry.From designing and manufacturing to laundering and delivering, Vestis works with local and national clients to create and maintain a total uniform solution that promotes teamwork and establishes a professional...