Clinical Specialist, Cardiac RHythm Management
2 months ago
**Bring your talents to **a leader in medical technology and healthcare solutions. Rooted in our long history of mission-driven innovation, our medical technologies open doors. We support your growth with the training, mentorship, and guidance you need to own your future success. Join us for a career that changes lives.
**CAREERS THAT CHANGE LIVES - POSITION DESCRIPTION**:
Clinical Specialists are required to be within their assigned territory each day to be available as unscheduled needs arise. CS’s are required to work a number of weekends and holidays during the quarter, as determined by local management. Weeknight call coverage is the primary responsibility of the Sales Rep, however, at times, business and/or geographical needs require a CS to be scheduled for weeknight coverage as approved by regional management.
To find all Cardiac Rhythm Management Clinical Specialist roles available please use #crmcs in the key word search at Medtronic Careers
**A DAY IN THE LIFE**:POSITION RESPONSIBILITIES**:
- Technical Support
- Successfully completes CRM Field Technical Training - including online and field-based training
- Performs checks/interrogations of all CRM medical device systems post sign-off
- Supports implants of all CRM products post sign-off
- Provides on-call support as needed on evenings and weekends post sign-off
- Provide troubleshooting support as requested
- Operational Support
- Assures completion of patient registration and any other required hospital documentation
- Helps manage consignment inventory and trunk inventory once obtained
- Provides additional inventory support to meet customer needs
- Maintains software on programmers throughout the district as directed
- Assists with managing daily coverage logistics as needed
- Educational Support
- Educates and trains physicians, hospital personnel and office staff on products or solutions for which training has been completed
- Assists with educating and training new Clinical Specialists and Sales Representatives post sign-off
- Sales Support
- Partners with DSM, Sales Reps and DM to learn market dynamics and local customer motivations and needs; has a basic understanding of how Medtronic CRM products and solutions offer value to the customer
- Assists with obtaining customer POs throughout the quarter
- Has a basic understanding of the competitive landscape
- Independently identifies customer needs and opportunities and provides feedback to Sales Rep(s) to support sales objectives
- Ongoing Technical Development
- Stays up to date on new products, solutions and patient management offerings
- Completes all assigned training in a timely manner
- Performs other related duties as assigned
**MUST HAVE - BASIC QUALIFICATIONS**:
- IN ORDER TO BE CONSIDERED FOR THIS POSITION, THE FOLLOWING BASIC QUALIFICATIONS MUST BE EVIDENT ON YOUR RESUME- High School Diploma PLUS a minimum 6 years of work experience in healthcare, field sales or work experience utilizing complex mathematics, mechanical concepts, science or computing -OR
- Associate’s Degree PLUS a minimum 4 years of work experience in healthcare, field sales or work experience utilizing complex mathematics, mechanical concepts, science or computing -OR
- Bachelor’s Degree PLUS a minimum 2 years of work experience in healthcare, field sales, or work experience utilizing complex mathematics, mechanical concepts, science or computing
**NICE TO HAVE - DESIRED/PREFERRED QUALIFICATIONS**:
- Thorough working knowledge of medical terminology and the medical device industry
- Proven ability to build/maintain positive relationships with peers and colleagues across organization levels
- Strong work ethic in accomplishing objectives of the position
- Ability to meet vendor credentialing requirements
- Excellent customer service skills
- Excellent interpersonal, written/verbal communication skills Ability to coordinate/participate in numerous tasks/projects in a fast-paced environment in an organized manner while meeting deadlines
**PHYSICAL JOB REQUIREMENTS**:
- The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
- Frequent required travel to customer clinics, hospitals, and offsite meetings. While performing the duties of this job, the employee is regularly required to be independently mobile
- Continuous verbal and written communication
- Frequent 2- handed lifting of up to 40 lbs. from floor to chair/table and from one to another surface at approximately the same level
- Sitting, standing and/or walking for up to eight plus hours per day
- Environmental exposures include eye protection, infectious disease and radiation
- Ability to wear 7-9 lbs of lead for extended periods of time while in the O.R.
- Frequently required
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