Client Service Representative Ii

2 weeks ago


Cerritos, United States All Care Therapies Full time

**All Care Therapies** is one of the leading providers of Physical, Occupational, and Speech therapy services in Southern California. We place an emphasis on attracting passionate healthcare professionals who share a philosophy of providing quality patient care in an inviting, caring, and collaborative team environment.

**Responsibilities**:

- Provide accurate and timely information to clients regarding their accounts and services
- Troubleshoot and resolve client issues and escalate to the appropriate department when necessary
- Assist clients with setting up new accounts and services
- Proactively reach out to clients to ensure satisfaction with our services and address any concerns
- Maintain accurate and up-to-date client records and documentation
- Work collaboratively with internal teams to ensure client needs are being met
- Handle both inbound and outbound calls in a call center type setting
- Conduct Introductory calls to clients/family to confirm information is correct, provide overview of services, assist with technical set up/testing and deliver this with excellent customer service
- Ability to manage multiple work queues with various work types
- Ability to check Eligibility and create patient charts
- Continuously improve knowledge of our products and services to address client inquiries and concerns effectively
- Special Projects as needed and assigned

**Requirements**:

- **Bilingual in **Spanish****:

- High school diploma or equivalent; college degree preferred
- 4+ years of experience in a customer service or client support role
- Strong written and verbal communication skills
- Ability to multitask, prioritize and manage time effectively
- Excellent problem-solving skills
- Proficient in Microsoft Office/ G- Suites and experience with customer service software and tools
- Ability to work independently and as part of a team
- Strong customer service orientation and a positive attitude
- Prior experience as Intake preferred
- Prior experience in the telehealth industry preferred
- Ability to work in fast paced environment and meet deadlines
- Detail oriented
- Excellent written and verbal communication skills

**Working Conditions**:On Site-Cerritos

**Travel Requirement**:Full commute - No remote

**Hours**:Mon-Fri 8:00am-5:00pm, 9:00am-6:00pm, or 10:00am
- 7:00pm

Pay: $45,000.00 per year

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

Work Location: In person



  • Cerritos, United States VCA Animal Hospitals, Inc. Full time

    If you are looking to work in a high volume, intense environment, VCA Lakewood Animal Hospital is for you. We are a team of adrenaline junkies who take care of each other. In a hospital that is unpredictably busy, we never know what will walk through Client Service, Representative, Service, Animal Care, Retail, Client


  • Cerritos, United States Diamond Executives Full time

    Job DescriptionJob DescriptionAt Diamond Executives, we have perfected the ability to provide local business development solutions for nationally recognized telecommunications brands. Our clients are at the top of their field, and we pride ourselves in the ability to connect their offerings to the local community. Client Marketing Representatives are at the...


  • Cerritos, California, United States All Care Therapies Full time

    Job Description We are currently seeking a Client Services Representative to provide excellent customer service and support to our clients. The successful candidate will handle client inquiries, resolve issues, and ensure clients are satisfied with our services. The ideal candidate will have strong communication skills, be detail-oriented, and have strong...


  • Cerritos, United States FirstBank Full time

    Position Details Banking Specialist III -- Sales Focus This position, Banking Specialist III, may be called by many other names: New Accounts Representative, Personal Banker, Financial Service Representative, etc. At First Bank, we choose to call you a "specialist" because that is what you are! Individuals in this position are well-versed in both...


  • Cerritos, United States VM Long Beach Full time

    Job DescriptionJob DescriptionVictoriam Management is on a  journey to be the BEST business consulting firm in the Long Beach area! We are seeking a bright, articulate, detail-oriented and disciplined Business Development Representative with a desire to contribute to world-class clients in a professional environment.Our Business Development Representative...


  • Cerritos, California, United States Golden Star Technology Inc (GST) Full time

    Golden Star Technology Inc. (GST) in Cerritos, California is actively seeking a sociable and productive full-time Inside Sales Representative. Are you passionate about serving the community with excellent customer service? Do you want to advance your career with an industry-leading technology company? If yes, please keep readingThis position earns a...


  • Cerritos, United States Golden Star Technology Full time

    Job DescriptionJob DescriptionGolden Star Technology Inc. (GST) in Cerritos, California is actively seeking a sociable and productive full-time Inside Sales Representative. Are you passionate about serving the community with excellent customer service? Do you want to advance your career with an industry-leading technology company? If yes, please keep...


  • Cerritos, United States Golden Star Technology Full time

    Job DescriptionJob DescriptionGolden Star Technology Inc. (GST) in Cerritos, California is actively seeking a sociable and productive full-time Senior Inside Sales Representative. Are you passionate about serving the community with excellent customer service? Do you want to advance your career with an industry-leading technology company? If yes, please keep...

  • Client Advisor

    14 hours ago


    Cerritos, United States Giorgio Armani Corporation Full time

    Client Advisor | A|X Los Cerritos | Full-Time As an associate with Giorgio Armani Corporation, you will be part of a **diverse team**, who you will work with to **drive sales** and provide an **excellent client experience** that represents the brand. Your ability to combine **entrepreneurial spirit**, **passion** for the brand, exemplify the company’s...


  • Cerritos, United States AT&T Full time

    Take the lead at the frontline of our company in a hybrid role that works in center and from home. In this multifaceted role, youll assist with telephone and virtual customer interactions working in center 3-4 days weekly and remotely from home 1-2 Customer Service, Call Center, Sales, Representative, Technical Support, Monitoring, Retail

  • Client Advisor

    14 hours ago


    Cerritos, United States Giorgio Armani Corporation Full time

    Client Advisor | A|X Los Cerritos | Part-Time As an associate with Giorgio Armani Corporation, you will be part of a **diverse team**, who you will work with to **drive sales** and provide an **excellent client experience** that represents the brand. Your ability to combine **entrepreneurial spirit**, **passion** for the brand, exemplify the company’s...


  • Cerritos, United States Diamond Executives Full time

    Job DescriptionJob DescriptionAt Diamond Executives, we connect local districts with the leading telecommunications technology available in our region. As an established yet continuously expanding firm, our strength lies in our ability to listen to the market and develop solutions for their changing needs. Communications Service Associates lead our team in...


  • Cerritos, United States Popa Federal Credit Union Full time

    **Dispatch Center Representative I (DCR; Floater)** **Status: Non-Exempt/Full-Time** **Location: Cerritos** **Reports To: Dispatch Center Manager** **Level: Non-Management** **Job Summary**: This position is a back-office representative of POPA Federal Credit Union, whose main responsibility is to interact and develop long term profitable relationships...


  • Cerritos, United States SPECIAL SERVICE FOR GROUPS Full time

    Job DescriptionJob DescriptionSummaryUnder the supervision of the Program Head and/or Program Coordinator, is responsible for but not limited to planning, facilitating, implementing, and coordinating mental health / case management services to adult individuals with mental illness and co-occurring disorders.Essential FunctionsProvide basic bedside care,...


  • Cerritos, United States SPECIAL SERVICE FOR GROUPS Full time

    Job DescriptionJob DescriptionThis position qualifies for a one-time $2,000 signing bonus, paid in two installments upon commencement of the position and after 6 months of employment (subject to change).SummaryUnder the supervision of the Program Head and/or Program Coordinator, is responsible for but not limited to planning, facilitating, implementing, and...


  • Cerritos, United States SPECIAL SERVICE FOR GROUPS Full time

    Job DescriptionJob DescriptionThis position qualifies for a one-time $2,000 signing bonus, paid in two installments upon commencement of the position and after 6 months of employment (subject to change).Hiring for full time and part time positions in Cerritos and LA. Minimum Qualifications-Knowledge, Skills and Abilities RequiredCertified for Substance Abuse...


  • Cerritos, United States Golden Star Technology Full time

    The primary responsibility for the Order Management Representative position is to enable a positive customer experience through the execution of the order fulfillment process. Key activities include understanding and responding to the customer needs, processing orders, and order management. Job Requirements: Process customer orders with suppliers and...


  • Cerritos, United States Golden Star Technology Full time

    Job DescriptionJob DescriptionThe primary responsibility for the Order Management Representative position is to enable a positive customer experience through the execution of the order fulfillment process. Key activities include understanding and responding to the customer needs, processing orders, and order management. Job Requirements:Process customer...


  • Cerritos, United States Diamond Executives Full time

    Job DescriptionJob DescriptionAt Diamond Executives, we successfully analyze, adapt, and improve marketing and sales solutions for our clients. Many of our current clients are long-term partners, trusting us to understand the Southern California market and telecommunications industry to provide them with the engagement and marketing results they seek.Joining...

  • Pricing Coordinator

    1 week ago


    Cerritos, United States OEC Group Full time

    We offer competitive salary, full benefits package, Paid Time Off, and opportunities for professional growth. Established in 1981, Orient Express Container (OEC) Group is one of the top freight forwarders in the transportation industry. We provide freight transportation, logistics, and information services to over 50,000 customers through a network of...