Delivery Manager

3 weeks ago

Newark, United States Conduent State & Local Solutions, Inc Full time

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

**Delivery Management**

**Are you a leader who thrives on creating engaging client experiences?**

**About the Role**

As a Delivery Manager, you will manage the performance and success of a team of associates. You will collaborate effectively with leadership and the client. You will have an opportunity to improve operational efficiencies. Position is HYBRID within commuting distance of Newark, NJ

**Responsibilities**
- Manage the overall operation within the violations, postpaid, and lockbox departments.
- Oversee the successful completion/update of all DMV agreements and collection agencies contracts.
- Review and approve incentives for analysts, supervisor, and collectors.
- Interact with vendor (s) to ensure proper level of mailing supplies are maintained throughout the year.
- Ensure daily / weekly / monthly deliverables are completed as expected.
- Leading the program from initiation through delivery, interfacing with customer stakeholders, Conduent program management team, and technical resources.

**Requirements**:

- 5+ years equivalent work experience in E-ZPass.
- Able to demonstrate organizational, multi-tasking, and interpersonal communication skills along with proven negotiation and client relationships skills.
- Able to demonstrate advanced skills in MS Office products (Excel, Access, PowerPoint, and Word)**Flexible Working**

At Conduent, we want you to be yourself. We recognize that everyone is different and that how people want to work and deliver at their best is different for everyone too. In this role, you can expect the following working conditions:

- Hybrid work: Work remotely and in our local office, receiving personal coaching and leadership so that you can provide the best support to our clients and help you grow in your career.

**Working For You**

Perks and rewards designed for you:

- Health and Welfare Benefits: Our health and welfare benefits can be tailored to fit you and your family's needs and start on the first day of employment.
- Retirement Savings: We will support you as you save for your future.
- Employee Discounts: We offer you access to a vast selection of global, national, and local discounts on merchandise, services, travel, and more.
- Career Growth Opportunities: We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint.
- Paid Training: Earn while you learn, and continue to grow with access to award-winning learning platforms throughout your Conduent career.
- Paid time off: We provide attractive paid time off packages designed for you to enjoy your life away from work.
- Great Work Environment: We are proud of our award-winning culture and the recognition we’ve received for our diversity efforts.
- Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $85,008- $100,400.

Join Us

At Conduent, we are one team, one mission. We understand that our success is directly related to the success of our associates. We strive to create a culture where you can: Bring your authentic self to work Grow and thrive, both personally and professionally Make a difference with our clients, in our communities, and with the millions of people we support When you join Conduent, you are engaged in creating the future - both our company’s and your own. With more than 60,000 associates across 24 countries, we will provide you the opportunity to grow with a team of people who will challenge and inspire you to be the best

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
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