Transportation Supervisor

3 weeks ago


Boyle Heights, United States Mercaso, Inc. Full time

**Job Title**: Transportation Supervisor
**Location**: Los Angeles, CA

**Job Type**: Full-Time
**Compensation**: $65,000 - $70,000 depending on experience

**Who We Are**:
Most importantly, we have an amazing culture, where we value every single person from CEO to delivery driver. Mercaso is an unbelievable opportunity:

- To learn from smart, kind, and driven co-workers
- To build a rewarding career
- To maximize your earning potential with market leading pay and benefits

**The Role**:
As a Transportation Supervisor/Manager, you will be responsible for leading and developing a team of hourly professionals who are focused on delivering "best in class" results across safety, customer experience, and financial targets. This role will set goals/objectives and ensure accountability for delivering results in our transportation operation. Success will require cross functional coordination and alignment with other stakeholders (warehouse shipping/ receiving, sales, human resources, etc), ensuring decisions are not made in silos. In addition, the Transportation Supervisor will educate and promote proper work behaviors and procedures to maintain a culture of safety in the workplace environment.

**Requirements**:

- 5-7 years of experience in transportation management or logistics
- More than 3 years of experience managing and coaching a team
- Experience with P&L accountability and performance management
- Broad knowledge of transportation systems
- Ability to manage multiple tasks and meet deadlines
- Strong work ethic and ability to work as part of a team
- Results-driven attitude with strong customer orientation
- Adaptability to new situations and peak operation periods, with a structured approach to problem-solving
- Advanced user knowledge of enterprise IT systems
- Familiar with PM based maintenance programs
- Strong communication, MS office and computer skills
- Bachelor’s degree in Logistics, Business Administration or equivalent work experience
- Previous delivery experience is a plus
- High school diploma or general education degree (GED); or equivalent combination of education and related experience.
- 2 or 4-year college degree in Business Management, Supply Chain Management or similar major preferred.
- Bi-lingual in English & Spanish a plus

**Responsibilities**:

- Lead the entire team to optimal performance while fostering a transparent, inclusive, and safe work environment. This includes tracking of key metrics, continuous improvement, coaching through performance issues, and elevating morale.
- Manage staffing decisions, retention, and employee performance
- Partner with DOT compliance and safety support groups to ensure company policies, procedures, andprograms are followed.
- Conduct routine observations/audits to ensure that drivers perform proper equipment checks and completeall work assignments in a safe, timely, and efficient manner.
- Ensure proper maintenance of Driver Qualification files, driver log accuracy, and execution of thecompany's drug and alcohol testing protocol
- Deliver exceptional customer experience through execution of on-time delivery and prompt issue resolution/ follow through.
- Manages labor hours and consumable supplies within budget.
- Review scheduling and routing for location to ensure optimized delivery plan
- Establish and measure Customer Service Excellence by conducting market visits/audits and customer input
- Assist in developing the transportation strategy for the organization.
- Foster an atmosphere of continuous improvement and a LEAN operating culture.
- Lead incident/injury investigations; seek out and address the root cause of accidents, near misses, andpotential incidents (good catches).
- Recruit and select properly qualified drivers and oversee training to ensure resources are available to meetdaily schedule requirements.
- Counsel, coach and discipline employees as necessary regarding performance-related issues.
- Develop and implement Productivity Improvement Projects to improve upon Key Productivity Indicators
- Manage Transportation-related SAP processes
- Lead project implementation initiatives for new technology including on-site training and support

**Benefits**:

- Health care reimbursement program
- 401(k) contribution program
- A team with an inclusive culture that operates with a “human-first” mentality.
- Opportunities for professional development and career advancement.
- A dynamic, supportive work environment within a team that’s passionate about helping our community

Pay: $65,000.00 - $70,000.00 per year

**Benefits**:

- 401(k)
- Paid time off
- Retirement plan

Schedule:

- Monday to Friday

Work Location: In person



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