Backwaiter - Mother Wolf

**BACKWAITER**

Backwaiters support the operations in several ways. The top priority of key people is clearing tables. Second, they will also be circulating the dining room and assisting with running food, cleanliness, table resets and all details

**Essential Job Functions**:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Responsibilities and essential job functions include but are not limited to the following:

- Assists with guest request and server requests
- Running Food (When servers are present at the table, the server should take lead)
- Picks up debris and cleans any spills or grease on the floor.
- Maintains overall cleanliness of the dining room. Checks chairs, banquettes, as well as underneath tables
- Operates as a member of the team, helping others and requesting help as needed.
- Resets tables according to the floor plan
- Helps clear tables with the assistance of a server
- Remarks tables corresponding to the server section you are obligated to
- Water service and maintenance
- Restocking of the server station with silverware, plate ware and glassware
- Crumbing of tables
- Understands how the kitchen moves, thinks and helps communicate this to the rest of the front of house. Serves as the liaison between the FOH and BOH and ensures one big happy family.
- Barista duties

**Required Skills & Qualifications**:

- At least 6 months' experience in a similar role, preferably in a fine dining setting.
- California Food Handlers certified.
- Excellent listening and communication skills; teamwork is key.
- Problem solver: ability to be resourceful and proactive when issues arise
- Accountability: sets high expectations and achieves them regardless of the barriers
- Demonstrates a sense of urgency and works well under pressure
- Must have the ability to carry large trays and have the ability to organize multiple orders.
- Maintain a high level of personal appearance and hygiene at all times.
- Must have the ability to work a flexible schedule, including weekends, holidays, and late hours when necessary.
- Must have the ability to report to work on time and when scheduled.
- Must have the ability to stand and/or walk for extended periods of time.
- Ability to behave at all times based on a guest responsive culture where exceptional guest service prevails.
- Be attentive, accountable, and highly organized and has the ability to plan multiple activities in a timely fashion.
- Possess excellent interpersonal and communication skills.
- Possess excellent phone skills and be guest service oriented and proactive.
- Ability to maintain a positive and professional demeanor and composure at all times.
- Ability to be friendly, engaging, gracious, and the ability to focus and connect with all guests and team members and exceed their expectations.
- Have an upbeat, energetic, authentic, positive, and professional attitude at all times.
- Know how to participate in a team environment and assist other departments when needed, providing lateral service.

**Physical Requirements**:

- Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds with or without assistance and heavier lifting or movement tasks with assistance.
- Move up and down stairs, service ramps, and/or ladders.
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping.