![FUEL TECH INC](https://media.trabajo.org/img/noimg.jpg)
Customer Support Specialist
3 weeks ago
**Company Overview**
**Position Overview**
*** p**osition will be based in our Warrenville, Illinois headquarters**
**Primary Responsibilities**:
- Determine the quickest and most effective ways to answer a client’s or customer’s questions.
- Ensure customers are satisfied with products and services.
- Understanding of appropriate escalation of queries and concerns.
- Troubleshooting common issues with products or service.
- Handle inbound and outbound calls from customers.
- This position requires discretion and independent judgement.
- Must attain a workable knowledge of product line and sales policies.
- Makes decisions relative to selection of shipping point to maintain an acceptable level of service and profitability.
- Data entry of purchase orders and coordinating with procurement to place orders.
- Responsible for issuing price adjustments, product returns, warranty replacements and delinquent order reporting.
**Education and Experience**:
- Associate degree preferred or equivalent from a two-year college or technical school.
- Three to five years related experience, or equivalent combination of education and experience.
**Required Skills / Abilities**:
- Extensive knowledge of Microsoft Office Suites (Excel, Word).
- ERP Experience (Epicor experience a plus).
- Basic mathematical skills required.
- Ability to compute exchange rates, ratios and percentages as required.
- Ability to create and interpret graphs.
- Excellent written and verbal communication skills required.
Speaks clearly and persuasively in positive or negative situations.
- Ability to communicate with all levels of management.
- Proven ability to solve practical and complex problems.
- Proven ability to interpret a variety of instructions (written, verbal, diagram).
**Physical Requirements**:
- Must be able to lift 10-15 pounds. May require long periods of sitting.
**Travel Requirements**:
- Less than 10%
**EEO statement**:
We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
-
Customer Support Specialist
3 weeks ago
Warrenville, United States FUEL TECH INC Full timeJob DescriptionJob DescriptionCompany OverviewFuel Tech is a leading technology company engaged in the worldwide development, commercialization, and application of state-of-the-art proprietary technologies for air pollution control, process optimization, combustion efficiency, and advanced engineering services. These technologies enable customers to operate...
-
Branch Support Specialist
1 week ago
Warrenville, United States Allied Universal® Full timeBranch Support Specialist **Overview**: Allied Universal®, North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We...
-
customer service support/ admin
4 weeks ago
Warrenville, United States Randstad Full timecustomer service support/ admin. warrenville , illinois posted 2 days ago job details summary $18 - $22 per hour temp to perm high school category office and administrative support occupations referenceAB_4536233 job details We are seeking motivated and enthusiastic individuals to join our team as an Customer Service Specialist/ Admin in the...
-
Customer Order Fulfillment Specialist
3 weeks ago
Warrenville, United States FUEL TECH INC Full timeJob DescriptionJob DescriptionCompany OverviewFuel Tech is a leading technology company engaged in the worldwide development, commercialization, and application of state-of-the-art proprietary technologies for air pollution control, process optimization, combustion efficiency, and advanced engineering services. These technologies enable customers to operate...
-
Customer Order Fulfillment Specialist
2 weeks ago
Warrenville, United States FUEL TECH INC Full timeJob DescriptionJob DescriptionCompany OverviewFuel Tech is a leading technology company engaged in the worldwide development, commercialization, and application of state-of-the-art proprietary technologies for air pollution control, process optimization, combustion efficiency, and advanced engineering services. These technologies enable customers to operate...
-
Part-time Customer Order Fulfillment Specialist
2 weeks ago
Warrenville, United States FUEL TECH INC Full timeJob DescriptionJob DescriptionCompany OverviewFuel Tech is a leading technology company engaged in the worldwide development, commercialization, and application of state-of-the-art proprietary technologies for air pollution control, process optimization, combustion efficiency, and advanced engineering services. These technologies enable customers to operate...
-
Part-time Customer Order Fulfillment Specialist
16 hours ago
Warrenville, United States FUEL TECH INC Full timeJob DescriptionJob DescriptionCompany OverviewFuel Tech is a leading technology company engaged in the worldwide development, commercialization, and application of state-of-the-art proprietary technologies for air pollution control, process optimization, combustion efficiency, and advanced engineering services. These technologies enable customers to operate...
-
Warrenville, United States Northwestern Medicine Full timeThe Patient Access Specialist reflects the mission, vision, and values of NMHC, adheres to the organizations Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and Customer Service, Patient Access, Specialist, Patient, Operations Coordinator, Healthcare, Retail
-
Sales Operations Specialist
2 weeks ago
Warrenville, United States Performance Health Full timePerformance Health is seeking Sales Operations Specialists to join our growing team. In this role, you are responsible for creating and maintaining high standards of service to internal and external customers in order to develop and maintain a quality reputation in the marketplace, build public relations and increase sales. Also, taking ownership of projects...
-
Client Service Specialist
2 weeks ago
Warrenville, United States Phigenics Full timeClient Service Specialist Summary/Objective The Client Service Specialist is primarily responsible for a wide variety of administrative support services for the Regional Sales Teams and Phigenics Clients. Also, this person will be responsible for directing and coordinating projects and various activities. Essential Functions * Provides general support...
-
Client Service Specialist
4 weeks ago
Warrenville, United States Phigenics Full timeClient Service Specialist Summary/Objective The Client Service Specialist is primarily responsible for a wide variety of administrative support services for the Regional Sales Teams and Phigenics Clients. Also, this person will be responsible for directing and coordinating projects and various activities. Essential Functions * Provides general support...
-
Client Service Specialist
2 days ago
Warrenville, Illinois, United States Integratedcooling Full timeClient Service Specialist The Client Service Specialist is responsible for administrative support services for the Regional Sales Teams and Phigenics Clients. Directs and coordinates projects and various activities. Essential Functions Provides general support and coordinates administrative activities for the Regional Sales team and external...
-
Patient Access Specialist
5 days ago
Warrenville, United States Northwestern Medicine Full timeHours: 930-6 pm Monday-Friday The Patient Access Specialist reflects the mission, vision, and values of NMHC, adheres to the organizations Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guideline Patient Access, Specialist, Patient, Operations Coordinator, Customer Service, Healthcare
-
Patient Access Specialist
1 month ago
Warrenville, United States The LaSalle Group Full timeLaSalle Network has partnered with a premier healthcare organization in Warrenville, IL, currently seeking an experienced Patient Access Specialist to join their dynamic team. As a vital link between our client's patients and healthcare providers, you'll play a crucial role in ensuring exceptional patient experiences and seamless operations within our...
-
Application Specialist
3 days ago
Warrenville, United States TEKsystems Full timeDescription: Application support/specialist. W2. Contract. Remote Application Support Experience (Autonomously; Ability to be on call) Understanding of Complex SQL and Stored Procedures Develop and Execute Unit Test Plans -Responsible for the support of applications/systems/database and third party software programs. Skills: Application support, Sql,...
-
Client Service Specialist
2 weeks ago
Warrenville, United States Phigenics Full timeJob Description Job Description Salary: Client Service Specialist Summary/Objective The Client Service Specialist is primarily responsible for a wide variety of administrative support services for the Regional Sales Teams and Phigenics Clients. Also, this person will be responsible for directing and coordinating projects and various activities. Essential...
-
Client Service Specialist
4 weeks ago
Warrenville, United States Phigenics Full timeJob Description Job Description Salary: Client Service Specialist Summary/Objective The Client Service Specialist is primarily responsible for a wide variety of administrative support services for the Regional Sales Teams and Phigenics Clients. Also, this person will be responsible for directing and coordinating projects and various activities. Essential...
-
Application Specialist
7 days ago
Warrenville, United States TEKsystems Full timeDescription: Application support/specialist. W2. Contract. Remote Application Support Experience (Autonomously; Ability to be on call) Understanding of Complex SQL and Stored Procedures Develop and Execute Unit Test Plans -Responsible for the support of applications/systems/database and third party software programs. Skills: Application support, Sql,...
-
Client Service Specialist
3 weeks ago
Warrenville, United States Integratedcooling Full timeClient Service Specialist Summary/Objective The Client Service Specialist is primarily responsible for a wide variety of administrative support services for the Regional Sales Teams and Phigenics Clients. Also, this person will be responsible for directing and coordinating projects and various activities. Essential Functions Provides general support and...
-
Product Application Specialist
2 months ago
Warrenville, United States TOX PRESSOTECHNIK L.L.C. Full timeProduct Application Specialist Your tasks As a product application specialist for TOX® PRESSOTECHNIK, you will be part of an organization that prides itself in offering innovative solutions to its customers. Our engineers are creative, outside the box thinking, solution providers. A strong understanding of assembly processes and procedures is...