Customer Service Representative

3 weeks ago


Langhorne, United States AMF Sales Full time

As a Customer Service Representative, you will be an integral part of our team, working directly with manufacturers, customers, and providing essential support to our sales team. This role requires a high level of professionalism, excellent communication skills, and the ability to multitask effectively.

**Responsibilities**:

- Work closely with manufacturers and customers to ensure a seamless experience from order placement to delivery.
- Assist the sales team in creating estimates and quotes for customers.
- Answer incoming phone calls and respond to customer inquiries promptly and professionally.
- Track orders and ensure timely delivery to customers.
- Manage customer accounts and maintain accurate records.
- Provide exceptional customer service and address any issues or concerns in a timely manner.
- Collaborate with various departments to ensure customer satisfaction.
- Perform other duties as assigned.

**Requirements**:

- Minimum of 5 years of experience in customer service or related field.
- Strong computer skills and proficiency with MS Office Suite.
- Excellent communication and interpersonal skills.
- Ability to multitask and prioritize in a fast-paced environment.
- Detail-oriented with a high level of accuracy.
- Positive attitude and willingness to learn.
- Ability to work effectively both independently and as part of a team.

Pay: $43,000.00 - $47,000.00 per year

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance

Experience level:

- 5 years

Shift:

- 8 hour shift

Weekly day range:

- Monday to Friday

Work setting:

- Hybrid work
- Office

Ability to Commute:

- Langhorne, PA 19047 (required)

Work Location: Hybrid remote in Langhorne, PA 19047



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