Tutor Coordinator

**About the Student Academic Success Center**
The Student Academic Success Center (SASC) supports all UNE students with content tutoring, writing support, skills workshops, and digital project support. Services are provided by professional staff as well as student tutors. We are a dynamic, curious, and fun group who are passionate about supporting student success.- Our Core Values & Beliefs- Learning is an ongoing, recursive, and collaborative process that requires individual curiosity, resourcefulness, and creativity.
- Learning involves crossing boundaries, taking risks, reflecting honestly on one’s needs, and being vulnerable in seeking help.
- Meaningful academic support honors each student’s unique learning journey, meets them where they are on that path, and guides them in developing growth mindset, self-awareness, self-advocacy, and autonomy.
- Active learning environments produce engaged and effective learners with the metacognitive tools to transfer their knowledge and learning to new contexts.
- A community of learners is best served when all academic support staff, including student tutors, are facilitated in their pursuit of professional development and growth.

The SASC has been a certified _Learning Center of Excellence_ by the International College Learning Center Association since 2017 and our tutor training program has been certified by the College Reading and Learning Center Association since 1993.
- **UNE** Overview**
UNE is Maine’s largest private university, with two beautiful coastal campuses in Maine, a one-of-a-kind study-abroad campus in Tangier, Morocco, and an array of flexible online offerings. In an uncommonly welcoming and supportive community, we offer hands-on learning, empowering students to positively impact a world full of challenges. We are the state’s top provider of health professionals and home to Maine’s only medical and dental colleges, a variety of other interprofessionally aligned health care programs, and nationally recognized programs in the marine sciences, the natural and social sciences, business, the humanities, and the arts._-
**Responsibilities**
- Ensure appropriate response to student queries for tutoring within 24 to 48 hours.
- Utilize relevant software to schedule, track, and report utilization of tutoring services.
- Maintain current knowledge of trends and best practices in tutoring and writing support.
- Design and coordinate tutoring services for new academic departments, colleges and/or programs as needed.
- With supervision of SASC Director and in consultation with Asst. Director, monitor spending in tutor budget lines.
- Provide appropriate referrals to academic departments, Student Support Services, and other university resources as necessary to help students achieve their academic goals.
- Collaborate with faculty and other SASC staff to strengthen all academic support services.
- Assist in maintaining tutoring-related content on SASC intranet site and other electronic media that accurately and efficiently connects SASC resources to students.
- Attend new student orientations, open houses and recruitment events as needed.
- Assist in maintaining the SASC as an inviting study space, maintain up-to-date print and electronic resources for tutors including models, equipment, and textbooks relevant to UNE courses.
- In coordination with UNE libraries, bookstore, and Information Technology, develop and maintain SASC references/resources for tutors.
- Commit to actively fostering a welcoming culture of inclusion and diversity.
- SPECIFIC REQUIREMENTS
- Complete UNE new employee orientation and sexual harassment training within 30 days of the date of hire.
- Understand and comply with the University of New England Safety Manual.
- Perform other related duties as assigned.

**Qualifications**- Excellent teaching and motivational skills; ability to work with students both individually and in small groups; ability to adapt to diverse learning needs; sensitivity to needs of under-prepared and struggling students and adult and online learners.
- Demonstrated knowledge of post-secondary tutoring systems and pedagogy.
- Ability to plan and deliver comprehensive tutor training from introductory to advanced levels.
- Excellent interpersonal, oral, and written communication skills.
- Ability to work independently, without direct supervision; organize workflow, prioritize tasks, and complete projects by target dates.
- Ability to analyze/solve problems and exercise judgment in resolving or referring special or non-routine situations.
- Ability to assess, plan, organize and supervise academic assistance activities to individuals and groups, both online and in person.
- Highly proficient in technologies including but not limited to Microsoft Office Suite, learning management systems, and data management software.
- Ability to establish positive and respectful working relationships with students, faculty, and staff to provide an integrated approach to add