Service Specialist

2 weeks ago


Tucson, United States Tucson Old Pueblo Credit Union Full time

Description:
TOPCU, a progressive and innovative Tucson Credit Union, where the work is rewarding, and your contribution is recognized, is seeking a Service Specialist to join our team.

Utilizing their knowledge of the Member Service Department, the Service Specialist is responsible for providing a positive member experience and adjusting to the needs of the department by working a variety of roles. You will have the opportunity to be a part of a small team of professionals that make a big impact.

You would be responsible for:

- Building relationships with our members whilst accurately and efficiently providing support through various channels
- Identify and recommend products and services to our members
- Make effective referrals to other specialists

You will have effective time management skills and be a team player that consistently aspires to grow and improve.

**Requirements**:
**We look for a combination of**:

- Strong customer service experience
- Knowledge of applicable state and federal regulations
- Strong verbal communication skills
- Ability to master new computer systems quickly
- Ability to quickly and efficiently solve problems

Previous experience in a financial institution is preferred.

**_ TOPCU offers a generous benefits package including:_**
- **_ Medical_**:

- **_ Dental_**:

- **_ Vision_**:

- **_ Paid time off_**:

- **_ Paid federal holidays_**:

- **_ Long Term and Short Term Disability Insurance_**:

- **_ Life Insurance_



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